A Universality-Individuality Integration Model for Dialog Act Classification

Dialog Act (DA) reveals the general intent of the speaker utterance in a conversation. Accurately predicting DAs can greatly facilitate the development of dialog agents. Although researchers have done extensive research on dialog act classification, the feature information of classification has not been fully considered. This paper suggests that word cues, part-of-speech cues and statistical cues can complement each other to improve the basis for recognition. In addition, the different types of the three lead to the diversity of their distribution forms, which hinders the mining of feature information. To solve this problem, we propose a novel model based on universality and individuality strategies, called Universality-Individuality Integration Model (UIIM). UIIM not only deepens the connection between the clues by learning universality, but also utilizes the learning of individuality to capture the characteristics of the clues themselves. Experiments were made over two most popular benchmark data sets SwDA and MRDA for dialogue act classification, and the results show that extracting the universalities and individualities between cues can more fully excavate the hidden information in the utterance, and improve the accuracy of automatic dialogue act recognition.

An Ensemble Learning Based Approach to Multi-label Power Text Classification for Fault-type Recognition

With the rapid development of ICT Custom Services (ICT CS) in power industries, the deployed power ICT CS systems mainly rely on the experience of customer service staff for fault type recognition, questioning, and answering, which makes it difficult and inefficient to precisely resolve the problems issued by users. To resolve this problem, in this paper, firstly, a multi-label fault text classification ensemble approach called BR-GBDT is proposed by combining Binary Relevance and Gradient Boosting Decision Tree for assisted fault type diagnosis and improving the accuracy of fault type recognition. Second, for the problem that there is lack of the training set for power ICT multi-label text classification, an automatic approach is presented to construct the training set from the historical fault text data stored in power ICT CS systems. The extensive experiments were made based on the power ICT CS training set and some general-purpose benchmark training datasets. The experiment results show that our approach outperforms the well known ensemble learning based approaches BR+LR and ML-KNN for fault text classification, efficiently handling the multi-label classification of ICT custom service text data for fault type recognition.

A Three-phase Augmented Classifiers Chain Approach Based on Co-occurrence Analysis for Multi-Label Classification

As a very popular multi-label classification method, Classifiers Chain has recently been widely applied to many multi-label classification tasks. However, existing Classifier Chains methods are difficult to model and exploit the underlying dependency in the label space, and often suffer from the problems of poorly ordered chain and error propagation. In this paper, we present a three-phase augmented Classifier Chains approach based on co-occurrence analysis for multi-label classification. First, we propose a co-occurrence matrix method to model the underlying correlations between a label and its precedents and further determine the head labels of a chain. Second, we propose two augmented strategies of optimizing the order of labels of a chain to approximate the underlying label correlations in label space, including Greedy Order Classifier Chain and Trigram Order Classifier Chain. Extensive experiments were made over six benchmark datasets, and the experimental results show that the proposed augmented CC approaches can significantly improve the performance of multi-label classification in comparison with CC and its popular variants of Classifier Chains, in particular maintaining lower computational costs while achieving superior performance.