Tailoring Domain Adaptation for Machine Translation Quality Estimation

While quality estimation (QE) can play an important role in the translation process, its effectiveness relies on the availability and quality of training data. For QE in particular, high-quality labeled data is often lacking due to the high-cost and effort associated with labeling such data. Aside from the data scarcity challenge, QE models should also be generalizable, i.e., they should be able to handle data from different domains, both generic and specific. To alleviate these two main issues -- data scarcity and domain mismatch -- this paper combines domain adaptation and data augmentation within a robust QE system. Our method is to first train a generic QE model and then fine-tune it on a specific domain while retaining generic knowledge. Our results show a significant improvement for all the language pairs investigated, better cross-lingual inference, and a superior performance in zero-shot learning scenarios as compared to state-of-the-art baselines.

Evaluating the Effectiveness of Pre-trained Language Models in Predicting the Helpfulness of Online Product Reviews

Businesses and customers can gain valuable information from product reviews. The sheer number of reviews often necessitates ranking them based on their potential helpfulness. However, only a few reviews ever receive any helpfulness votes on online marketplaces. Sorting all reviews based on the few existing votes can cause helpful reviews to go unnoticed because of the limited attention span of readers. The problem of review helpfulness prediction is even more important for higher review volumes, and newly written reviews or launched products. In this work we compare the use of RoBERTa and XLM-R language models to predict the helpfulness of online product reviews. The contributions of our work in relation to literature include extensively investigating the efficacy of state-of-the-art language models -- both monolingual and multilingual -- against a robust baseline, taking ranking metrics into account when assessing these approaches, and assessing multilingual models for the first time. We employ the Amazon review dataset for our experiments. According to our study on several product categories, multilingual and monolingual pre-trained language models outperform the baseline that utilizes random forest with handcrafted features as much as 23% in RMSE. Pre-trained language models reduce the need for complex text feature engineering. However, our results suggest that pre-trained multilingual models may not be used for fine-tuning only one language. We assess the performance of language models with and without additional features. Our results show that including additional features like product rating by the reviewer can further help the predictive methods.

Selecting Parallel In-domain Sentences for Neural Machine Translation Using Monolingual Texts

Continuously-growing data volumes lead to larger generic models. Specific use-cases are usually left out, since generic models tend to perform poorly in domain-specific cases. Our work addresses this gap with a method for selecting in-domain data from generic-domain (parallel text) corpora, for the task of machine translation. The proposed method ranks sentences in parallel general-domain data according to their cosine similarity with a monolingual domain-specific data set. We then select the top K sentences with the highest similarity score to train a new machine translation system tuned to the specific in-domain data. Our experimental results show that models trained on this in-domain data outperform models trained on generic or a mixture of generic and domain data. That is, our method selects high-quality domain-specific training instances at low computational cost and data size.