SMARTAPS: Tool-augmented LLMs for Operations Management

Large language models (LLMs) present intriguing opportunities to enhance user interaction with traditional algorithms and tools in real-world applications. An advanced planning system (APS) is a sophisticated software that leverages optimization to help operations planners create, interpret, and modify an operational plan. While highly beneficial, many customers are priced out of using an APS due to the ongoing costs of consultants responsible for customization and maintenance. To address the need for a more accessible APS expressed by supply chain planners, we present SmartAPS, a conversational system built on a tool-augmented LLM. Our system provides operations planners with an intuitive natural language chat interface, allowing them to query information, perform counterfactual reasoning, receive recommendations, and execute scenario analysis to better manage their operation. A short video demonstrating the system has been released: https://youtu.be/KtIrJjlDbyw

Evaluating LLM Reasoning in the Operations Research Domain with ORQA

In this paper, we introduce and apply Operations Research Question Answering (ORQA), a new benchmark designed to assess the generalization capabilities of Large Language Models (LLMs) in the specialized technical domain of Operations Research (OR). This benchmark evaluates whether LLMs can emulate the knowledge and reasoning skills of OR experts when confronted with diverse and complex optimization problems. The dataset, developed by OR experts, features real-world optimization problems that demand multistep reasoning to construct their mathematical models. Our evaluations of various open source LLMs, such as LLaMA 3.1, DeepSeek, and Mixtral, reveal their modest performance, highlighting a gap in their ability to generalize to specialized technical domains. This work contributes to the ongoing discourse on LLMs generalization capabilities, offering valuable insights for future research in this area. The dataset and evaluation code are publicly available.