Improving LLM Performance Through Black-Box Online Tuning: A Case for Adding System Specs to Factsheets for Trusted AI

In this paper, we present a novel black-box online controller that uses only end-to-end measurements over short segments, without internal instrumentation, and hill climbing to maximize goodput, defined as the throughput of requests that satisfy the service-level objective. We provide empirical evidence that this design is well-founded. Using this advance in LLM serving as a concrete example, we then discuss the importance of integrating system performance and sustainability metrics into Factsheets for organizations adopting AI systems.

Doing good by fighting fraud: Ethical anti-fraud systems for mobile payments

App builders commonly use security challenges, a form of step-up authentication, to add security to their apps. However, the ethical implications of this type of architecture has not been studied previously. In this paper, we present a large-scale measurement study of running an existing anti-fraud security challenge, Boxer, in real apps running on mobile devices. We find that although Boxer does work well overall, it is unable to scan effectively on devices that run its machine learning models at less than one frame per second (FPS), blocking users who use inexpensive devices. With the insights from our study, we design Daredevil, anew anti-fraud system for scanning payment cards that work swell across the broad range of performance characteristics and hardware configurations found on modern mobile devices. Daredevil reduces the number of devices that run at less than one FPS by an order of magnitude compared to Boxer, providing a more equitable system for fighting fraud. In total, we collect data from 5,085,444 real devices spread across 496 real apps running production software and interacting with real users.