Is googling risky? A study on risk perception and experiences of adverse consequences in web search

Search engines, such as Google, have a considerable impact on society. Therefore, undesirable consequences, such as retrieving incorrect search results, pose a risk to users. Although previous research has reported the adverse outcomes of web search, little is known about how search engine users evaluate those outcomes. In this study, we show which aspects of web search are perceived as risky using a sample (N = 3,884) representative of the German Internet population. We found that many participants are often concerned with adverse consequences immediately appearing on the search engine result page. Moreover, participants' experiences with adverse consequences are directly related to their risk perception. Our results demonstrate that people perceive risks related to web search. In addition to our study, there is a need for more independent research on the possible detrimental outcomes of web search to monitor and mitigate risks. Apart from risks for individuals, search engines with a massive number of users have an extraordinary impact on society; therefore, the acceptable risks of web search should be discussed.

Does Search Engine Optimization come along with high-quality content? A comparison between optimized and non-optimized health-related web pages

Searching for medical information is both a common and important activity since it influences decisions people make about their healthcare. Using search engine optimization (SEO), content producers seek to increase the visibility of their content. SEO is more likely to be practiced by commercially motivated content producers such as pharmaceutical companies than by non-commercial providers such as governmental bodies. In this study, we ask whether content quality correlates with the presence or absence of SEO measures on a web page. We conducted a user study in which N = 61 participants comprising laypeople as well as experts in health information assessment evaluated health-related web pages classified as either optimized or non-optimized. The subjects rated the expertise of non-optimized web pages as higher than the expertise of optimized pages, justifying their appraisal by the more competent and reputable appearance of non-optimized pages. In addition, comments about the website operators of the non-optimized pages were exclusively positive, while optimized pages tended to receive positive as well as negative assessments. We found no differences between the ratings of laypeople and experts. Since non-optimized, but high-quality content may be outranked by optimized content of lower quality, trusted sources should be prioritized in rankings.

A Comparison of Source Distribution and Result Overlap in Web Search Engines

When it comes to search engines, users generally prefer Google. Our study aims to find the differences between the results found in Google compared to other search engines. We compared the top 10 results from Google, Bing, DuckDuckGo, and Metager, using 3,537 queries generated from Google Trends from Germany and the US. Google displays more unique domains in the top results than its competitors. Wikipedia and news websites are the most popular sources overall. With some top sources dominating search results, the distribution of domains is also consistent across all search engines. The overlap between Google and Bing is always under 32%, while Metager has a higher overlap with Bing than DuckDuckGo, going up to 78%. This study shows that the use of another search engine, especially in addition to Google, provides a wider variety in sources and might lead the user to find new perspectives.