A Multi-Task Benchmark for Abusive Language Detection in Low-Resource Settings

Content moderation research has recently made significant advances, but still fails to serve the majority of the world's languages due to the lack of resources, leaving millions of vulnerable users to online hostility. This work presents a large-scale human-annotated multi-task benchmark dataset for abusive language detection in Tigrinya social media with joint annotations for three tasks: abusiveness, sentiment, and topic classification. The dataset comprises 13,717 YouTube comments annotated by nine native speakers, collected from 7,373 videos with a total of over 1.2 billion views across 51 channels. We developed an iterative term clustering approach for effective data selection. Recognizing that around 64% of Tigrinya social media content uses Romanized transliterations rather than native Ge'ez script, our dataset accommodates both writing systems to reflect actual language use. We establish strong baselines across the tasks in the benchmark, while leaving significant challenges for future contributions. Our experiments reveal that small, specialized multi-task models outperform the current frontier models in the low-resource setting, achieving up to 86% accuracy (+7 points) in abusiveness detection. We make the resources publicly available to promote research on online safety.

Using Large Language Models to Understand Telecom Standards

The Third Generation Partnership Project (3GPP) has successfully introduced standards for global mobility. However, the volume and complexity of these standards has increased over time, thus complicating access to relevant information for vendors and service providers. Use of Generative Artificial Intelligence (AI) and in particular Large Language Models (LLMs), may provide faster access to relevant information. In this paper, we evaluate the capability of state-of-art LLMs to be used as Question Answering (QA) assistants for 3GPP document reference. Our contribution is threefold. First, we provide a benchmark and measuring methods for evaluating performance of LLMs. Second, we do data preprocessing and fine-tuning for one of these LLMs and provide guidelines to increase accuracy of the responses that apply to all LLMs. Third, we provide a model of our own, TeleRoBERTa, that performs on-par with foundation LLMs but with an order of magnitude less number of parameters. Results show that LLMs can be used as a credible reference tool on telecom technical documents, and thus have potential for a number of different applications from troubleshooting and maintenance, to network operations and software product development.