Why Are We Lonely? Leveraging LLMs to Measure and Understand Loneliness in Caregivers and Non-caregivers

This paper presents an LLM-driven approach for constructing diverse social media datasets to measure and compare loneliness in the caregiver and non-caregiver populations. We introduce an expert-developed loneliness evaluation framework and an expert-informed typology for categorizing causes of loneliness for analyzing social media text. Using a human-validated data processing pipeline, we apply GPT-4o, GPT-5-nano, and GPT-5 to build a high-quality Reddit corpus and analyze loneliness across both populations. The loneliness evaluation framework achieved average accuracies of 76.09% and 79.78% for caregivers and non-caregivers, respectively. The cause categorization framework achieved micro-aggregate F1 scores of 0.825 and 0.80 for caregivers and non-caregivers, respectively. Across populations, we observe substantial differences in the distribution of types of causes of loneliness. Caregivers' loneliness were predominantly linked to caregiving roles, identity recognition, and feelings of abandonment, indicating distinct loneliness experiences between the two groups. Demographic extraction further demonstrates the viability of Reddit for building a diverse caregiver loneliness dataset. Overall, this work establishes an LLM-based pipeline for creating high quality social media datasets for studying loneliness and demonstrates its effectiveness in analyzing population-level differences in the manifestation of loneliness.

Trustworthy Answers, Messier Data: Bridging the Gap in Low-Resource Retrieval-Augmented Generation for Domain Expert Systems

RAG has become a key technique for enhancing LLMs by reducing hallucinations, especially in domain expert systems where LLMs may lack sufficient inherent knowledge. However, developing these systems in low-resource settings introduces several challenges: (1) handling heterogeneous data sources, (2) optimizing retrieval phase for trustworthy answers, and (3) evaluating generated answers across diverse aspects. To address these, we introduce a data generation pipeline that transforms raw multi-modal data into structured corpus and Q&A pairs, an advanced re-ranking phase improving retrieval precision, and a reference matching algorithm enhancing answer traceability. Applied to the automotive engineering domain, our system improves factual correctness (+1.94), informativeness (+1.16), and helpfulness (+1.67) over a non-RAG baseline, based on a 1-5 scale by an LLM judge. These results highlight the effectiveness of our approach across distinct aspects, with strong answer grounding and transparency.

Finding A Voice: Evaluating African American Dialect Generation for Chatbot Technology

As chatbots become increasingly integrated into everyday tasks, designing systems that accommodate diverse user populations is crucial for fostering trust, engagement, and inclusivity. This study investigates the ability of contemporary Large Language Models (LLMs) to generate African American Vernacular English (AAVE) and evaluates the impact of AAVE usage on user experiences in chatbot applications. We analyze the performance of three LLM families (Llama, GPT, and Claude) in producing AAVE-like utterances at varying dialect intensities and assess user preferences across multiple domains, including healthcare and education. Despite LLMs' proficiency in generating AAVE-like language, findings indicate that AAVE-speaking users prefer Standard American English (SAE) chatbots, with higher levels of AAVE correlating with lower ratings for a variety of characteristics, including chatbot trustworthiness and role appropriateness. These results highlight the complexities of creating inclusive AI systems and underscore the need for further exploration of diversity to enhance human-computer interactions.

Leveraging Large Language Models for Automated Dialogue Analysis

Developing high-performing dialogue systems benefits from the automatic identification of undesirable behaviors in system responses. However, detecting such behaviors remains challenging, as it draws on a breadth of general knowledge and understanding of conversational practices. Although recent research has focused on building specialized classifiers for detecting specific dialogue behaviors, the behavior coverage is still incomplete and there is a lack of testing on real-world human-bot interactions. This paper investigates the ability of a state-of-the-art large language model (LLM), ChatGPT-3.5, to perform dialogue behavior detection for nine categories in real human-bot dialogues. We aim to assess whether ChatGPT can match specialized models and approximate human performance, thereby reducing the cost of behavior detection tasks. Our findings reveal that neither specialized models nor ChatGPT have yet achieved satisfactory results for this task, falling short of human performance. Nevertheless, ChatGPT shows promising potential and often outperforms specialized detection models. We conclude with an in-depth examination of the prevalent shortcomings of ChatGPT, offering guidance for future research to enhance LLM capabilities.