In a Few Words: Comparing Weak Supervision and LLMs for Short Query Intent Classification

User intent classification is an important task in information retrieval. Previously, user intents were classified manually and automatically; the latter helped to avoid hand labelling of large datasets. Recent studies explored whether LLMs can reliably determine user intent. However, researchers have recognized the limitations of using generative LLMs for classification tasks. In this study, we empirically compare user intent classification into informational, navigational, and transactional categories, using weak supervision and LLMs. Specifically, we evaluate LLaMA-3.1-8B-Instruct and LLaMA-3.1-70B-Instruct for in-context learning and LLaMA-3.1-8B-Instruct for fine-tuning, comparing their performance to an established baseline classifier trained using weak supervision (ORCAS-I). Our results indicate that while LLMs outperform weak supervision in recall, they continue to struggle with precision, which shows the need for improved methods to balance both metrics effectively.

Counterfactual Query Rewriting to Use Historical Relevance Feedback

When a retrieval system receives a query it has encountered before, previous relevance feedback, such as clicks or explicit judgments can help to improve retrieval results. However, the content of a previously relevant document may have changed, or the document might not be available anymore. Despite this evolved corpus, we counterfactually use these previously relevant documents as relevance signals. In this paper we proposed approaches to rewrite user queries and compare them against a system that directly uses the previous qrels for the ranking. We expand queries with terms extracted from the previously relevant documents or derive so-called keyqueries that rank the previously relevant documents to the top of the current corpus. Our evaluation in the CLEF LongEval scenario shows that rewriting queries with historical relevance feedback improves the retrieval effectiveness and even outperforms computationally expensive transformer-based approaches.

ORCAS-I: Queries Annotated with Intent using Weak Supervision

User intent classification is an important task in information retrieval. In this work, we introduce a revised taxonomy of user intent. We take the widely used differentiation between navigational, transactional and informational queries as a starting point, and identify three different sub-classes for the informational queries: instrumental, factual and abstain. The resulting classification of user queries is more fine-grained, reaches a high level of consistency between annotators, and can serve as the basis for an effective automatic classification process. The newly introduced categories help distinguish between types of queries that a retrieval system could act upon, for example by prioritizing different types of results in the ranking.We have used a weak supervision approach based on Snorkel to annotate the ORCAS dataset according to our new user intent taxonomy, utilising established heuristics and keywords to construct rules for the prediction of the intent category. We then present a series of experiments with a variety of machine learning models, using the labels from the weak supervision stage as training data, but find that the results produced by Snorkel are not outperformed by these competing approaches and can be considered state-of-the-art. The advantage of a rule-based approach like Snorkel's is its efficient deployment in an actual system, where intent classification would be executed for every query issued. The resource released with this paper is the ORCAS-I dataset: a labelled version of the ORCAS click-based dataset of Web queries, which provides 18 million connections to 10 million distinct queries.