(Vector) Space is Not the Final Frontier: Product Search as Program Synthesis

As ecommerce continues growing, huge investments in ML and NLP for Information Retrieval are following. While the vector space model dominated retrieval modelling in product search - even as vectorization itself greatly changed with the advent of deep learning -, our position paper argues in a contrarian fashion that program synthesis provides significant advantages for many queries and a significant number of players in the market. We detail the industry significance of the proposed approach, sketch implementation details, and address common objections drawing from our experience building a similar system at Tooso.

E Pluribus Unum: Guidelines on Multi-Objective Evaluation of Recommender Systems

Recommender Systems today are still mostly evaluated in terms of accuracy, with other aspects beyond the immediate relevance of recommendations, such as diversity, long-term user retention and fairness, often taking a back seat. Moreover, reconciling multiple performance perspectives is by definition indeterminate, presenting a stumbling block to those in the pursuit of rounded evaluation of Recommender Systems. EvalRS 2022 -- a data challenge designed around Multi-Objective Evaluation -- was a first practical endeavour, providing many insights into the requirements and challenges of balancing multiple objectives in evaluation. In this work, we reflect on EvalRS 2022 and expound upon crucial learnings to formulate a first-principles approach toward Multi-Objective model selection, and outline a set of guidelines for carrying out a Multi-Objective Evaluation challenge, with potential applicability to the problem of rounded evaluation of competing models in real-world deployments.

EvalRS 2023. Well-Rounded Recommender Systems For Real-World Deployments

EvalRS aims to bring together practitioners from industry and academia to foster a debate on rounded evaluation of recommender systems, with a focus on real-world impact across a multitude of deployment scenarios. Recommender systems are often evaluated only through accuracy metrics, which fall short of fully characterizing their generalization capabilities and miss important aspects, such as fairness, bias, usefulness, informativeness. This workshop builds on the success of last year's workshop at CIKM, but with a broader scope and an interactive format.

EvalRS: a Rounded Evaluation of Recommender Systems

Much of the complexity of Recommender Systems (RSs) comes from the fact that they are used as part of more complex applications and affect user experience through a varied range of user interfaces. However, research focused almost exclusively on the ability of RSs to produce accurate item rankings while giving little attention to the evaluation of RS behavior in real-world scenarios. Such narrow focus has limited the capacity of RSs to have a lasting impact in the real world and makes them vulnerable to undesired behavior, such as reinforcing data biases. We propose EvalRS as a new type of challenge, in order to foster this discussion among practitioners and build in the open new methodologies for testing RSs "in the wild".

FashionCLIP: Connecting Language and Images for Product Representations

The steady rise of online shopping goes hand in hand with the development of increasingly complex ML and NLP models. While most use cases are cast as specialized supervised learning problems, we argue that practitioners would greatly benefit from more transferable representations of products. In this work, we build on recent developments in contrastive learning to train FashionCLIP, a CLIP-like model for the fashion industry. We showcase its capabilities for retrieval, classification and grounding, and release our model and code to the community.

"Does it come in black?" CLIP-like models are zero-shot recommenders

Product discovery is a crucial component for online shopping. However, item-to-item recommendations today do not allow users to explore changes along selected dimensions: given a query item, can a model suggest something similar but in a different color? We consider item recommendations of the comparative nature (e.g. "something darker") and show how CLIP-based models can support this use case in a zero-shot manner. Leveraging a large model built for fashion, we introduce GradREC and its industry potential, and offer a first rounded assessment of its strength and weaknesses.

DAG Card is the new Model Card

With the progressive commoditization of modeling capabilities, data-centric AI recognizes that what happens before and after training becomes crucial for real-world deployments. Following the intuition behind Model Cards, we propose DAG Cards as a form of documentation encompassing the tenets of a data-centric point of view. We argue that Machine Learning pipelines (rather than models) are the most appropriate level of documentation for many practical use cases, and we share with the community an open implementation to generate cards from code.

SIGIR 2021 E-Commerce Workshop Data Challenge

The 2021 SIGIR workshop on eCommerce is hosting the Coveo Data Challenge for "In-session prediction for purchase intent and recommendations". The challenge addresses the growing need for reliable predictions within the boundaries of a shopping session, as customer intentions can be different depending on the occasion. The need for efficient procedures for personalization is even clearer if we consider the e-commerce landscape more broadly: outside of giant digital retailers, the constraints of the problem are stricter, due to smaller user bases and the realization that most users are not frequently returning customers. We release a new session-based dataset including more than 30M fine-grained browsing events (product detail, add, purchase), enriched by linguistic behavior (queries made by shoppers, with items clicked and items not clicked after the query) and catalog meta-data (images, text, pricing information). On this dataset, we ask participants to showcase innovative solutions for two open problems: a recommendation task (where a model is shown some events at the start of a session, and it is asked to predict future product interactions); an intent prediction task, where a model is shown a session containing an add-to-cart event, and it is asked to predict whether the item will be bought before the end of the session.