QiBERT -- Classifying Online Conversations Messages with BERT as a Feature

Recent developments in online communication and their usage in everyday life have caused an explosion in the amount of a new genre of text data, short text. Thus, the need to classify this type of text based on its content has a significant implication in many areas. Online debates are no exception, once these provide access to information about opinions, positions and preferences of its users. This paper aims to use data obtained from online social conversations in Portuguese schools (short text) to observe behavioural trends and to see if students remain engaged in the discussion when stimulated. This project used the state of the art (SoA) Machine Learning (ML) algorithms and methods, through BERT based models to classify if utterances are in or out of the debate subject. Using SBERT embeddings as a feature, with supervised learning, the proposed model achieved results above 0.95 average accuracy for classifying online messages. Such improvements can help social scientists better understand human communication, behaviour, discussion and persuasion.

Use of explicit replies as coordination mechanisms in online student debate

People in conversation entrain their linguistic behaviours through spontaneous alignment mechanisms [7] - both in face-to-face and computer-mediated communication (CMC) [8]. In CMC, one of the mechanisms through which linguistic entrainment happens is through explicit replies. Indeed, the use of explicit replies influences the structure of conversations, favouring the formation of reply-trees typically delineated by topic shifts [5]. The interpersonal coordination mechanisms realized by how actors address each other have been studied using a probabilistic framework proposed by David Gibson [2,3]. Other recent approaches use computational methods and information theory to quantify changes in text. We explore coordination mechanisms concerned with some of the roles utterances play in dialogues - specifically in explicit replies. We identify these roles by finding community structure in the conversation's vocabulary using a non-parametric, hierarchical topic model. Some conversations may always stay on the ground, remaining at the level of general introductory chatter. Some others may develop a specific sub-topic in significant depth and detail. Even others may jump between general chatter, out-of-topic remarks and people agreeing or disagreeing without further elaboration.