A Cloud-based Machine Learning Pipeline for the Efficient Extraction of Insights from Customer Reviews

The efficiency of natural language processing has improved dramatically with the advent of machine learning models, particularly neural network-based solutions. However, some tasks are still challenging, especially when considering specific domains. In this paper, we present a cloud-based system that can extract insights from customer reviews using machine learning methods integrated into a pipeline. For topic modeling, our composite model uses transformer-based neural networks designed for natural language processing, vector embedding-based keyword extraction, and clustering. The elements of our model have been integrated and further developed to meet better the requirements of efficient information extraction, topic modeling of the extracted information, and user needs. Furthermore, our system can achieve better results than this task's existing topic modeling and keyword extraction solutions. Our approach is validated and compared with other state-of-the-art methods using publicly available datasets for benchmarking.

Skin lesion detection based on an ensemble of deep convolutional neural network

Skin cancer is a major public health problem, with over 5 million newly diagnosed cases in the United States each year. Melanoma is the deadliest form of skin cancer, responsible for over 9,000 deaths each year. In this paper, we propose an ensemble of deep convolutional neural networks to classify dermoscopy images into three classes. To achieve the highest classification accuracy, we fuse the outputs of the softmax layers of four different neural architectures. For aggregation, we consider the individual accuracies of the networks weighted by the confidence values provided by their final softmax layers. This fusion-based approach outperformed all the individual neural networks regarding classification accuracy.