DuplexWorld: Can voice agents help you get through the day?

Speech-to-speech (S2S) voice agents are increasingly being incorporated into enterprise for customer care and as daily companions for consumers owing to the ease of the conversational modality over text. However, existing benchmarks fail to holistically evaluate voice agents along axes that really matter and are shaped as tests of agentic tool calling against a database. We believe they fail to adequately account for the diversity of conversational dialogue that mundane activities introduce and further, never test how faithfully an agent can assist on tasks that move beyond database manipulation. To tackle this DuplexWorld introduces six worlds where voice agents are especially useful: banking, insurance, travel, healthcare and logistics, and Pathfinding. Agents are evaluated on eleven different types of conversations across 156 scenarios (350+ hours of conversation), each testing conversational and analytical capability to varying degrees. Through extensive evaluation comprising agentic, conversational and speech-naturalness metrics, we show that even the best voice agents leave substantial room for improvement on all 3 axes (Pass@1: 0.490, turn-taking: 0.653, DNSMOS: 3.378). We perform extensive analysis on agentic v conversational performance, world- and conversation type-wise performance, failure modes exploring the explore v exploit lens for Pathfinding conversations and voice agent reliability over all six worlds.

CaReCoS: A Spectrogram based Visual Benchmark for Cardiac, Respiratory and Cough Sounds

Medical acoustic signals such as respiratory sounds, cardiac auscultations, and cough audio carry rich diagnostic information, yet no existing benchmark evaluates multimodal reasoning over their spectrogram representations. We address both gaps with CaReCoS, a benchmark pairing clinically grounded questions with mel-spectrogram images derived from seven medical audio datasets. Evaluating 9 state-of-the-art vision and omni models, we find that all struggle with fine-grained acoustic features encoded in spectrograms: no model reliably combines visual pattern recognition with medical knowledge, achieving a maximum accuracy of 51.2%, underscoring the need for training on medical sound visualizations.