A Systematic Survey on Instructional Text: From Representation and Downstream NLP Tasks

Recent advances in large language models have demonstrated promising capabilities in following simple instructions through instruction tuning. However, real-world tasks often involve complex, multi-step instructions that remain challenging for current NLP systems. Despite growing interest in this area, there lacks a comprehensive survey that systematically analyzes the landscape of complex instruction understanding and processing. Through a systematic review of the literature, we analyze available resources, representation schemes, and downstream tasks related to instructional text. Our study examines 177 papers, identifying trends, challenges, and opportunities in this emerging field. We provide AI/NLP researchers with essential background knowledge and a unified view of various approaches to complex instruction understanding, bridging gaps between different research directions and highlighting future research opportunities.

A Zero-Shot Open-Vocabulary Pipeline for Dialogue Understanding

Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the availability of gold domain labels, struggling with adapting to new slots values. While Large Language Models (LLMs)-based systems show promising zero-shot DST performance, they either require extensive computational resources or they underperform existing fully-trained systems, limiting their practicality. To address these limitations, we propose a zero-shot, open-vocabulary system that integrates domain classification and DST in a single pipeline. Our approach includes reformulating DST as a question-answering task for less capable models and employing self-refining prompts for more adaptable ones. Our system does not rely on fixed slot values defined in the ontology allowing the system to adapt dynamically. We compare our approach with existing SOTA, and show that it provides up to 20% better Joint Goal Accuracy (JGA) over previous methods on datasets like Multi-WOZ 2.1, with up to 90% fewer requests to the LLM API.