A Discriminative Entity-Aware Language Model for Virtual Assistants

High-quality automatic speech recognition (ASR) is essential for virtual assistants (VAs) to work well. However, ASR often performs poorly on VA requests containing named entities. In this work, we start from the observation that many ASR errors on named entities are inconsistent with real-world knowledge. We extend previous discriminative n-gram language modeling approaches to incorporate real-world knowledge from a Knowledge Graph (KG), using features that capture entity type-entity and entity-entity relationships. We apply our model through an efficient lattice rescoring process, achieving relative sentence error rate reductions of more than 25% on some synthesized test sets covering less popular entities, with minimal degradation on a uniformly sampled VA test set.

Select-Additive Learning: Improving Generalization in Multimodal Sentiment Analysis

Multimodal sentiment analysis is drawing an increasing amount of attention these days. It enables mining of opinions in video reviews which are now available aplenty on online platforms. However, multimodal sentiment analysis has only a few high-quality data sets annotated for training machine learning algorithms. These limited resources restrict the generalizability of models, where, for example, the unique characteristics of a few speakers (e.g., wearing glasses) may become a confounding factor for the sentiment classification task. In this paper, we propose a Select-Additive Learning (SAL) procedure that improves the generalizability of trained neural networks for multimodal sentiment analysis. In our experiments, we show that our SAL approach improves prediction accuracy significantly in all three modalities (verbal, acoustic, visual), as well as in their fusion. Our results show that SAL, even when trained on one dataset, achieves good generalization across two new test datasets.