The growing presence of Artificial Intelligence (AI) in various sectors necessitates systems that accurately reflect societal diversity. This study seeks to envision the operationalization of the ethical imperatives of diversity and inclusion (D&I) within AI ecosystems, addressing the current disconnect between ethical guidelines and their practical implementation. A significant challenge in AI development is the effective operationalization of D&I principles, which is critical to prevent the reinforcement of existing biases and ensure equity across AI applications. This paper proposes a vision of a framework for developing a tool utilizing persona-based simulation by Generative AI (GenAI). The approach aims to facilitate the representation of the needs of diverse users in the requirements analysis process for AI software. The proposed framework is expected to lead to a comprehensive persona repository with diverse attributes that inform the development process with detailed user narratives. This research contributes to the development of an inclusive AI paradigm that ensures future technological advances are designed with a commitment to the diverse fabric of humanity.
Requirements elicitation requires extensive knowledge and deep understanding of the problem domain where the final system will be situated. However, in many software development projects, analysts are required to elicit the requirements from an unfamiliar domain, which often causes communication barriers between analysts and stakeholders. In this paper, we propose a requirements ELICitation Aid tool (ELICA) to help analysts better understand the target application domain by dynamic extraction and labeling of requirements-relevant knowledge. To extract the relevant terms, we leverage the flexibility and power of Weighted Finite State Transducers (WFSTs) in dynamic modeling of natural language processing tasks. In addition to the information conveyed through text, ELICA captures and processes non-linguistic information about the intention of speakers such as their confidence level, analytical tone, and emotions. The extracted information is made available to the analysts as a set of labeled snippets with highlighted relevant terms which can also be exported as an artifact of the Requirements Engineering (RE) process. The application and usefulness of ELICA are demonstrated through a case study. This study shows how pre-existing relevant information about the application domain and the information captured during an elicitation meeting, such as the conversation and stakeholders' intentions, can be captured and used to support analysts achieving their tasks.
Requirements elicitation can be very challenging in projects that require deep domain knowledge about the system at hand. As analysts have the full control over the elicitation process, their lack of knowledge about the system under study inhibits them from asking related questions and reduces the accuracy of requirements provided by stakeholders. We present ELICA, a generic interactive visual analytics tool to assist analysts during requirements elicitation process. ELICA uses a novel information extraction algorithm based on a combination of Weighted Finite State Transducers (WFSTs) (generative model) and SVMs (discriminative model). ELICA presents the extracted relevant information in an interactive GUI (including zooming, panning, and pinching) that allows analysts to explore which parts of the ongoing conversation (or specification document) match with the extracted information. In this demonstration, we show that ELICA is usable and effective in practice, and is able to extract the related information in real-time. We also demonstrate how carefully designed features in ELICA facilitate the interactive and dynamic process of information extraction.