AI-assisted Script Management for Requirements Elicitation Interviews

Requirements elicitation interviews require interviewers to balance topic coverage, active listening, and adaptive probing while responding to stakeholders in real time. Although prior work has explored AI support for isolated interviewing tasks, such as script generation and follow-up question generation, little is known about how integrated support affects the interview and what requirements artifacts emerge. Furthermore, script management---which helps the interviewer track topic coverage in real time and decide when to probe further---remains underexplored. This paper presents an AI-assisted elicitation workflow that combines theory-guided script generation grounded in business goals with live support for topic coverage tracking and on-demand follow-up question generation. We evaluate the workflow in a between-subjects quasi-experimental study comparing a no-training, AI-assisted condition with a training, AI-unassisted condition. Based on a rubric derived from elicitation best practices, the AI-generated scripts score higher than training-only scripts (92.8 vs. 74.8 out of 100). AI-assisted interviews cover fewer topics (9.6 vs. 14.5), cover more scripted questions (86% vs. 69%), ask more follow-ups per topic (3.43 vs. 1.15), and produce more refined goal models (lowest-level goal fraction 0.653 vs. 0.598). Participants find script management useful, rating topic tracking as the most useful workflow feature (86% agreement). Collectively, these results show that the AI-assisted condition is associated with a different interview trajectory and different elicited requirements than a training-only condition, positioning AI-assisted workflows as elicitation scaffolds for future studies.

Legal Requirements Translation from Law

Software systems must comply with legal regulations, which is a resource-intensive task, particularly for small organizations and startups lacking dedicated legal expertise. Extracting metadata from regulations to elicit legal requirements for software is a critical step to ensure compliance. However, it is a cumbersome task due to the length and complex nature of legal text. Although prior work has pursued automated methods for extracting structural and semantic metadata from legal text, key limitations remain: they do not consider the interplay and interrelationships among attributes associated with these metadata types, and they rely on manual labeling or heuristic-driven machine learning, which does not generalize well to new documents. In this paper, we introduce an approach based on textual entailment and in-context learning for automatically generating a canonical representation of legal text, encodable and executable as Python code. Our representation is instantiated from a manually designed Python class structure that serves as a domain-specific metamodel, capturing both structural and semantic legal metadata and their interrelationships. This design choice reduces the need for large, manually labeled datasets and enhances applicability to unseen legislation. We evaluate our approach on 13 U.S. state data breach notification laws, demonstrating that our generated representations pass approximately 89.4% of test cases and achieve a precision and recall of 82.2 and 88.7, respectively.

Requirements Elicitation Follow-Up Question Generation

Interviews are a widely used technique in eliciting requirements to gather stakeholder needs, preferences, and expectations for a software system. Effective interviewing requires skilled interviewers to formulate appropriate interview questions in real time while facing multiple challenges, including lack of familiarity with the domain, excessive cognitive load, and information overload that hinders how humans process stakeholders' speech. Recently, large language models (LLMs) have exhibited state-of-the-art performance in multiple natural language processing tasks, including text summarization and entailment. To support interviewers, we investigate the application of GPT-4o to generate follow-up interview questions during requirements elicitation by building on a framework of common interviewer mistake types. In addition, we describe methods to generate questions based on interviewee speech. We report a controlled experiment to evaluate LLM-generated and human-authored questions with minimal guidance, and a second controlled experiment to evaluate the LLM-generated questions when generation is guided by interviewer mistake types. Our findings demonstrate that, for both experiments, the LLM-generated questions are no worse than the human-authored questions with respect to clarity, relevancy, and informativeness. In addition, LLM-generated questions outperform human-authored questions when guided by common mistakes types. This highlights the potential of using LLMs to help interviewers improve the quality and ease of requirements elicitation interviews in real time.

Language models are robotic planners: reframing plans as goal refinement graphs

Successful application of large language models (LLMs) to robotic planning and execution may pave the way to automate numerous real-world tasks. Promising recent research has been conducted showing that the knowledge contained in LLMs can be utilized in making goal-driven decisions that are enactable in interactive, embodied environments. Nonetheless, there is a considerable drop in correctness of programs generated by LLMs. We apply goal modeling techniques from software engineering to large language models generating robotic plans. Specifically, the LLM is prompted to generate a step refinement graph for a task. The executability and correctness of the program converted from this refinement graph is then evaluated. The approach results in programs that are more correct as judged by humans in comparison to previous work.