Alquist 5.0: Dialogue Trees Meet Generative Models. A Novel Approach for Enhancing SocialBot Conversations

We present our SocialBot -- Alquist~5.0 -- developed for the Alexa Prize SocialBot Grand Challenge~5. Building upon previous versions of our system, we introduce the NRG Barista and outline several innovative approaches for integrating Barista into our SocialBot, improving the overall conversational experience. Additionally, we extend our SocialBot to support multimodal devices. This paper offers insights into the development of Alquist~5.0, which meets evolving user expectations while maintaining empathetic and knowledgeable conversational abilities across diverse topics.

Metric Learning and Adaptive Boundary for Out-of-Domain Detection

Conversational agents are usually designed for closed-world environments. Unfortunately, users can behave unexpectedly. Based on the open-world environment, we often encounter the situation that the training and test data are sampled from different distributions. Then, data from different distributions are called out-of-domain (OOD). A robust conversational agent needs to react to these OOD utterances adequately. Thus, the importance of robust OOD detection is emphasized. Unfortunately, collecting OOD data is a challenging task. We have designed an OOD detection algorithm independent of OOD data that outperforms a wide range of current state-of-the-art algorithms on publicly available datasets. Our algorithm is based on a simple but efficient approach of combining metric learning with adaptive decision boundary. Furthermore, compared to other algorithms, we have found that our proposed algorithm has significantly improved OOD performance in a scenario with a lower number of classes while preserving the accuracy for in-domain (IND) classes.