Artificial Emotional Intelligence in Socially Assistive Robots for Older Adults: A Pilot Study

This paper presents our recent research on integrating artificial emotional intelligence in a social robot (Ryan) and studies the robot's effectiveness in engaging older adults. Ryan is a socially assistive robot designed to provide companionship for older adults with depression and dementia through conversation. We used two versions of Ryan for our study, empathic and non-empathic. The empathic Ryan utilizes a multimodal emotion recognition algorithm and a multimodal emotion expression system. Using different input modalities for emotion, i.e. facial expression and speech sentiment, the empathic Ryan detects users' emotional state and utilizes an affective dialogue manager to generate a response. On the other hand, the non-empathic Ryan lacks facial expression and uses scripted dialogues that do not factor in the users' emotional state. We studied these two versions of Ryan with 10 older adults living in a senior care facility. The statistically significant improvement in the users' reported face-scale mood measurement indicates an overall positive effect from the interaction with both the empathic and non-empathic versions of Ryan. However, the number of spoken words measurement and the exit survey analysis suggest that the users perceive the empathic Ryan as more engaging and likable.

RyanSpeech: A Corpus for Conversational Text-to-Speech Synthesis

This paper introduces RyanSpeech, a new speech corpus for research on automated text-to-speech (TTS) systems. Publicly available TTS corpora are often noisy, recorded with multiple speakers, or lack quality male speech data. In order to meet the need for a high quality, publicly available male speech corpus within the field of speech recognition, we have designed and created RyanSpeech which contains textual materials from real-world conversational settings. These materials contain over 10 hours of a professional male voice actor's speech recorded at 44.1 kHz. This corpus's design and pipeline make RyanSpeech ideal for developing TTS systems in real-world applications. To provide a baseline for future research, protocols, and benchmarks, we trained 4 state-of-the-art speech models and a vocoder on RyanSpeech. The results show 3.36 in mean opinion scores (MOS) in our best model. We have made both the corpus and trained models for public use.

Topical Language Generation using Transformers

Large-scale transformer-based language models (LMs) demonstrate impressive capabilities in open text generation. However, controlling the generated text's properties such as the topic, style, and sentiment is challenging and often requires significant changes to the model architecture or retraining and fine-tuning the model on new supervised data. This paper presents a novel approach for Topical Language Generation (TLG) by combining a pre-trained LM with topic modeling information. We cast the problem using Bayesian probability formulation with topic probabilities as a prior, LM probabilities as the likelihood, and topical language generation probability as the posterior. In learning the model, we derive the topic probability distribution from the user-provided document's natural structure. Furthermore, we extend our model by introducing new parameters and functions to influence the quantity of the topical features presented in the generated text. This feature would allow us to easily control the topical properties of the generated text. Our experimental results demonstrate that our model outperforms the state-of-the-art results on coherency, diversity, and fluency while being faster in decoding.

EmpTransfo: A Multi-head Transformer Architecture for Creating Empathetic Dialog Systems

Understanding emotions and responding accordingly is one of the biggest challenges of dialog systems. This paper presents EmpTransfo, a multi-head Transformer architecture for creating an empathetic dialog system. EmpTransfo utilizes state-of-the-art pre-trained models (e.g., OpenAI-GPT) for language generation, though models with different sizes can be used. We show that utilizing the history of emotions and other metadata can improve the quality of generated conversations by the dialog system. Our experimental results using a challenging language corpus show that the proposed approach outperforms other models in terms of Hit@1 and PPL (Perplexity).

Delivering Cognitive Behavioral Therapy Using A Conversational SocialRobot

Social robots are becoming an integrated part of our daily life due to their ability to provide companionship and entertainment. A subfield of robotics, Socially Assistive Robotics (SAR), is particularly suitable for expanding these benefits into the healthcare setting because of its unique ability to provide cognitive, social, and emotional support. This paper presents our recent research on developing SAR by evaluating the ability of a life-like conversational social robot, called Ryan, to administer internet-delivered cognitive behavioral therapy (iCBT) to older adults with depression. For Ryan to administer the therapy, we developed a dialogue-management system, called Program-R. Using an accredited CBT manual for the treatment of depression, we created seven hour-long iCBT dialogues and integrated them into Program-R using Artificial Intelligence Markup Language (AIML). To assess the effectiveness of Robot-based iCBT and users' likability of our approach, we conducted an HRI study with a cohort of elderly people with mild-to-moderate depression over a period of four weeks. Quantitative analyses of participant's spoken responses (e.g. word count and sentiment analysis), face-scale mood scores, and exit surveys, strongly support the notion robot-based iCBT is a viable alternative to traditional human-delivered therapy.