Profiling learners' affective engagement: Emotion AI, intercultural pragmatics, and language learning

Learning another language can be a highly emotional process, typically characterized by numerous frustrations and triumphs, big and small. For most learners, language learning does not follow a linear, predictable path, its zigzag course shaped by motivational (or demotivating) variables such as personal characteristics, teacher/peer relationships, learning materials, and dreams of a future L2 (second language) self. While some aspects of language learning (reading, grammar) are relatively mechanical, others can be stressful and unpredictable, especially conversing in the target language. That experience necessitates not only knowledge of structure and lexis, but also the ability to use the language in ways that are appropriate to the social and cultural context. A new opportunity to practice conversational abilities has arrived through the availability of AI chatbots, with both advantages (responsive, non-judgmental) and drawbacks (emotionally void, culturally biased). This column explores aspects of emotion as they arise in technology use and in particular how automatic emotion recognition and simulated human responsiveness in AI systems interface with language learning and the development of pragmatic and interactional competence. Emotion AI, the algorithmically driven interpretation of users' affective signals, has been seen as enabling greater personalized learning, adapting to perceived learner cognitive and emotional states. Others warn of emotional manipulation and inappropriate and ineffective user profiling

Distributed agency in second language learning and teaching through generative AI

Generative AI offers significant opportunities for language learning. Tools like ChatGPT can provide informal second language practice through chats in written or voice forms, with the learner specifying through prompts conversational parameters such as proficiency level, language register, and discussion topics. AI can be instructed to give corrective feedback, create practice exercises, or develop an extended study plan. Instructors can use AI to build learning and assessment materials in a variety of media. AI is likely to make immersive technologies more powerful and versatile, moving away from scripted interactions. For both learners and teachers, it is important to understand the limitations of AI systems that arise from their purely statistical model of human language, which limits their ability to deal with nuanced social and cultural aspects of language use. Additionally, there are ethical concerns over how AI systems are created as well as practical constraints in their use, especially for less privileged populations. The power and versatility of AI tools are likely to turn them into valuable and constant companions in many peoples lives (akin to smartphones), creating a close connection that goes beyond simple tool use. Ecological theories such as sociomaterialism are helpful in examining the shared agency that develops through close user-AI interactions, as are the perspectives on human-object relations from Indigenous cultures.