Cross-lingual Extended Named Entity Classification of Wikipedia Articles

The FPT.AI team participated in the SHINRA2020-ML subtask of the NTCIR-15 SHINRA task. This paper describes our method to solving the problem and discusses the official results. Our method focuses on learning cross-lingual representations, both on the word level and document level for page classification. We propose a three-stage approach including multilingual model pre-training, monolingual model fine-tuning and cross-lingual voting. Our system is able to achieve the best scores for 25 out of 30 languages; and its accuracy gaps to the best performing systems of the other five languages are relatively small.

Improving Sequence Tagging for Vietnamese Text Using Transformer-based Neural Models

This paper describes our study on using mutilingual BERT embeddings and some new neural models for improving sequence tagging tasks for the Vietnamese language. We propose new model architectures and evaluate them extensively on two named entity recognition datasets of VLSP 2016 and VLSP 2018, and on two part-of-speech tagging datasets of VLSP 2010 and VLSP 2013. Our proposed models outperform existing methods and achieve new state-of-the-art results. In particular, we have pushed the accuracy of part-of-speech tagging to 95.40% on the VLSP 2010 corpus, to 96.77% on the VLSP 2013 corpus; and the F1 score of named entity recognition to 94.07% on the VLSP 2016 corpus, to 90.31% on the VLSP 2018 corpus. Our code and pre-trained models viBERT and vELECTRA are released as open source to facilitate adoption and further research.

Towards Task-Oriented Dialogue in Mixed Domains

This work investigates the task-oriented dialogue problem in mixed-domain settings. We study the effect of alternating between different domains in sequences of dialogue turns using two related state-of-the-art dialogue systems. We first show that a specialized state tracking component in multiple domains plays an important role and gives better results than an end-to-end task-oriented dialogue system. We then propose a hybrid system which is able to improve the belief tracking accuracy of about 28% of average absolute point on a standard multi-domain dialogue dataset. These experimental results give some useful insights for improving our commercial chatbot platform FPT.AI, which is currently deployed for many practical chatbot applications.

A Comparative Study of Neural Network Models for Sentence Classification

This paper presents an extensive comparative study of four neural network models, including feed-forward networks, convolutional networks, recurrent networks and long short-term memory networks, on two sentence classification datasets of English and Vietnamese text. We show that on the English dataset, the convolutional network models without any feature engineering outperform some competitive sentence classifiers with rich hand-crafted linguistic features. We demonstrate that the GloVe word embeddings are consistently better than both Skip-gram word embeddings and word count vectors. We also show the superiority of convolutional neural network models on a Vietnamese newspaper sentence dataset over strong baseline models. Our experimental results suggest some good practices for applying neural network models in sentence classification.

A Factoid Question Answering System for Vietnamese

In this paper, we describe the development of an end-to-end factoid question answering system for the Vietnamese language. This system combines both statistical models and ontology-based methods in a chain of processing modules to provide high-quality mappings from natural language text to entities. We present the challenges in the development of such an intelligent user interface for an isolating language like Vietnamese and show that techniques developed for inflectional languages cannot be applied "as is". Our question answering system can answer a wide range of general knowledge questions with promising accuracy on a test set.

Vietnamese Semantic Role Labelling

In this paper, we study semantic role labelling (SRL), a subtask of semantic parsing of natural language sentences and its application for the Vietnamese language. We present our effort in building Vietnamese PropBank, the first Vietnamese SRL corpus and a software system for labelling semantic roles of Vietnamese texts. In particular, we present a novel constituent extraction algorithm in the argument candidate identification step which is more suitable and more accurate than the common node-mapping method. In the machine learning part, our system integrates distributed word features produced by two recent unsupervised learning models in two learned statistical classifiers and makes use of integer linear programming inference procedure to improve the accuracy. The system is evaluated in a series of experiments and achieves a good result, an $F_1$ score of 74.77%. Our system, including corpus and software, is available as an open source project for free research and we believe that it is a good baseline for the development of future Vietnamese SRL systems.

On the Use of Machine Translation-Based Approaches for Vietnamese Diacritic Restoration

This paper presents an empirical study of two machine translation-based approaches for Vietnamese diacritic restoration problem, including phrase-based and neural-based machine translation models. This is the first work that applies neural-based machine translation method to this problem and gives a thorough comparison to the phrase-based machine translation method which is the current state-of-the-art method for this problem. On a large dataset, the phrase-based approach has an accuracy of 97.32% while that of the neural-based approach is 96.15%. While the neural-based method has a slightly lower accuracy, it is about twice faster than the phrase-based method in terms of inference speed. Moreover, neural-based machine translation method has much room for future improvement such as incorporating pre-trained word embeddings and collecting more training data.