LUCID: LLM-Generated Utterances for Complex and Interesting Dialogues

Virtual assistants are poised to take a dramatic leap forward in terms of their dialogue capabilities, spurred by recent advances in transformer-based Large Language Models (LLMs). Yet a major bottleneck to achieving genuinely transformative task-oriented dialogue capabilities remains the scarcity of high quality and linguistically sophisticated data. Existing datasets, while impressive in scale, have limited domain coverage and contain few genuinely challenging conversational phenomena; those which are present are typically unlabelled, making it difficult to assess the strengths and weaknesses of models without time-consuming and costly human evaluation. Moreover, creating high quality dialogue data has until now required considerable human input, limiting both the scale of these datasets and the ability to rapidly bootstrap data for a new target domain. We aim to overcome these issues with LUCID, a modularised and highly automated LLM-driven data generation system that produces realistic, diverse and challenging dialogues. We use LUCID to generate a seed dataset of 4,277 multi-domain, multi-intent conversations across 100 intents to demonstrate its capabilities. The generated conversations include a wide range of challenging phenomena and diverse user behaviour, conveniently identifiable via a set of turn-level tags. Finally, we provide separate test sets for seen and unseen intents, allowing for convenient out-of-distribution evaluation. We release both the data generation code and the dataset itself.