The most common mental disorders experienced by a person in daily life are depression and anxiety. Social stigma makes people with depression and anxiety neglected by their surroundings. Therefore, they turn to social media like Twitter for support. Detecting users with potential depression and anxiety disorders through textual data is not easy because they do not explicitly discuss their mental state. It takes a model that can identify potential users who experience depression and anxiety on textual data to get treatment earlier. Text classification techniques can achieve this. One approach that can be used is LSTM as an RNN architecture development in dealing with vanishing gradient problems. Standard LSTM does not capture enough information because it can only read sentences from one direction. Meanwhile, Bidirectional LSTM (BiLSTM) is a two-way LSTM that can capture information without ignoring the context and meaning of a sentence. The proposed BiLSTM model is higher than all traditional machine learning models and standard LSTMs. Based on the test results, the highest accuracy obtained by BiLSTM reached 94.12%. This study has succeeded in developing a model for the detection of depression and anxiety in Twitter users.
Expert System is developed as consulting service for users spread or public requires affordable access. The Internet has become a medium for such services, but presence of mobile devices make the access becomes more widespread by utilizing mobile web and WAP (Wireless Application Protocol). Applying expert systems applications over the web and WAP requires a knowledge base representation that can be accessed simultaneously. This paper proposes single database to accommodate the knowledge representation with decision tree mapping approach. Because of the database exist, consulting application through both web and WAP can access it to provide expert system services options for more affordable for public.