Agent Smith: Teaching Question Answering to Jill Watson

Building AI agents can be costly. Consider a question answering agent such as Jill Watson that automatically answers students' questions on the discussion forums of online classes based on their syllabi and other course materials. Training a Jill on the syllabus of a new online class can take a hundred hours or more. Machine teaching - interactive teaching of an AI agent using synthetic data sets - can reduce the training time because it combines the advantages of knowledge-based AI, machine learning using large data sets, and interactive human-in-loop training. We describe Agent Smith, an interactive machine teaching agent that reduces the time taken to train a Jill for a new online class by an order of magnitude.

Explanation as Question Answering based on Design Knowledge

Explanation of an AI agent requires knowledge of its design and operation. An open question is how to identify, access and use this design knowledge for generating explanations. Many AI agents used in practice, such as intelligent tutoring systems fielded in educational contexts, typically come with a User Guide that explains what the agent does, how it works and how to use the agent. However, few humans actually read the User Guide in detail. Instead, most users seek answers to their questions on demand. In this paper, we describe a question answering agent (AskJill) that uses the User Guide for an interactive learning environment (VERA) to automatically answer questions and thereby explains the domain, functioning, and operation of VERA. We present a preliminary assessment of AskJill in VERA.