Abstract:Random forests are a machine learning method used to automatically classify datasets and consist of a multitude of decision trees. While these random forests often have higher performance and generalize better than a single decision tree, they are also harder to interpret. This paper presents a visualization method and system to increase interpretability of random forests. We cluster similar trees which enables users to interpret how the model performs in general without needing to analyze each individual decision tree in detail, or interpret an oversimplified summary of the full forest. To meaningfully cluster the decision trees, we introduce a new distance metric that takes into account both the decision rules as well as the predictions of a pair of decision trees. We also propose two new visualization methods that visualize both clustered and individual decision trees: (1) The Feature Plot, which visualizes the topological position of features in the decision trees, and (2) the Rule Plot, which visualizes the decision rules of the decision trees. We demonstrate the efficacy of our approach through a case study on the "Glass" dataset, which is a relatively complex standard machine learning dataset, as well as a small user study.
Abstract:Fraud detection is a difficult problem that can benefit from predictive modeling. However, the verification of a prediction is challenging; for a single insurance policy, the model only provides a prediction score. We present a case study where we reflect on different instance-level model explanation techniques to aid a fraud detection team in their work. To this end, we designed two novel dashboards combining various state-of-the-art explanation techniques. These enable the domain expert to analyze and understand predictions, dramatically speeding up the process of filtering potential fraud cases. Finally, we discuss the lessons learned and outline open research issues.