MultiTurnCleanup: A Benchmark for Multi-Turn Spoken Conversational Transcript Cleanup

Current disfluency detection models focus on individual utterances each from a single speaker. However, numerous discontinuity phenomena in spoken conversational transcripts occur across multiple turns, hampering human readability and the performance of downstream NLP tasks. This study addresses these phenomena by proposing an innovative Multi-Turn Cleanup task for spoken conversational transcripts and collecting a new dataset, MultiTurnCleanup1. We design a data labeling schema to collect the high-quality dataset and provide extensive data analysis. Furthermore, we leverage two modeling approaches for experimental evaluation as benchmarks for future research.

Teaching BERT to Wait: Balancing Accuracy and Latency for Streaming Disfluency Detection

In modern interactive speech-based systems, speech is consumed and transcribed incrementally prior to having disfluencies removed. This post-processing step is crucial for producing clean transcripts and high performance on downstream tasks (e.g. machine translation). However, most current state-of-the-art NLP models such as the Transformer operate non-incrementally, potentially causing unacceptable delays. We propose a streaming BERT-based sequence tagging model that, combined with a novel training objective, is capable of detecting disfluencies in real-time while balancing accuracy and latency. This is accomplished by training the model to decide whether to immediately output a prediction for the current input or to wait for further context. Essentially, the model learns to dynamically size its lookahead window. Our results demonstrate that our model produces comparably accurate predictions and does so sooner than our baselines, with lower flicker. Furthermore, the model attains state-of-the-art latency and stability scores when compared with recent work on incremental disfluency detection.

Disfluency Detection with Unlabeled Data and Small BERT Models

Disfluency detection models now approach high accuracy on English text. However, little exploration has been done in improving the size and inference time of the model. At the same time, automatic speech recognition (ASR) models are moving from server-side inference to local, on-device inference. Supporting models in the transcription pipeline (like disfluency detection) must follow suit. In this work we concentrate on the disfluency detection task, focusing on small, fast, on-device models based on the BERT architecture. We demonstrate it is possible to train disfluency detection models as small as 1.3 MiB, while retaining high performance. We build on previous work that showed the benefit of data augmentation approaches such as self-training. Then, we evaluate the effect of domain mismatch between conversational and written text on model performance. We find that domain adaptation and data augmentation strategies have a more pronounced effect on these smaller models, as compared to conventional BERT models.