E2E Process Automation Leveraging Generative AI and IDP-Based Automation Agent: A Case Study on Corporate Expense Processing

This paper presents an intelligent work automation approach in the context of contemporary digital transformation by integrating generative AI and Intelligent Document Processing (IDP) technologies with an Automation Agent to realize End-to-End (E2E) automation of corporate financial expense processing tasks. While traditional Robotic Process Automation (RPA) has proven effective for repetitive, rule-based simple task automation, it faces limitations in handling unstructured data, exception management, and complex decision-making. This study designs and implements a four-stage integrated process comprising automatic recognition of supporting documents such as receipts via OCR/IDP, item classification based on a policy-driven database, intelligent exception handling supported by generative AI (large language models, LLMs), and human-in-the-loop final decision-making with continuous system learning through an Automation Agent. Applied to a major Korean enterprise (Company S), the system demonstrated quantitative benefits including over 80% reduction in processing time for paper receipt expense tasks, decreased error rates, and improved compliance, as well as qualitative benefits such as enhanced accuracy and consistency, increased employee satisfaction, and data-driven decision support. Furthermore, the system embodies a virtuous cycle by learning from human judgments to progressively improve automatic exception handling capabilities. Empirically, this research confirms that the organic integration of generative AI, IDP, and Automation Agents effectively overcomes the limitations of conventional automation and enables E2E automation of complex corporate processes. The study also discusses potential extensions to other domains such as accounting, human resources, and procurement, and proposes future directions for AI-driven hyper-automation development.

Beyond Text: Implementing Multimodal Large Language Model-Powered Multi-Agent Systems Using a No-Code Platform

This study proposes the design and implementation of a multimodal LLM-based Multi-Agent System (MAS) leveraging a No-Code platform to address the practical constraints and significant entry barriers associated with AI adoption in enterprises. Advanced AI technologies, such as Large Language Models (LLMs), often pose challenges due to their technical complexity and high implementation costs, making them difficult for many organizations to adopt. To overcome these limitations, this research develops a No-Code-based Multi-Agent System designed to enable users without programming knowledge to easily build and manage AI systems. The study examines various use cases to validate the applicability of AI in business processes, including code generation from image-based notes, Advanced RAG-based question-answering systems, text-based image generation, and video generation using images and prompts. These systems lower the barriers to AI adoption, empowering not only professional developers but also general users to harness AI for significantly improved productivity and efficiency. By demonstrating the scalability and accessibility of No-Code platforms, this study advances the democratization of AI technologies within enterprises and validates the practical applicability of Multi-Agent Systems, ultimately contributing to the widespread adoption of AI across various industries.

A Study on the Implementation Method of an Agent-Based Advanced RAG System Using Graph

This study aims to improve knowledge-based question-answering (QA) systems by overcoming the limitations of existing Retrieval-Augmented Generation (RAG) models and implementing an advanced RAG system based on Graph technology to develop high-quality generative AI services. While existing RAG models demonstrate high accuracy and fluency by utilizing retrieved information, they may suffer from accuracy degradation as they generate responses using pre-loaded knowledge without reprocessing. Additionally, they cannot incorporate real-time data after the RAG configuration stage, leading to issues with contextual understanding and biased information. To address these limitations, this study implemented an enhanced RAG system utilizing Graph technology. This system is designed to efficiently search and utilize information. Specifically, it employs LangGraph to evaluate the reliability of retrieved information and synthesizes diverse data to generate more accurate and enhanced responses. Furthermore, the study provides a detailed explanation of the system's operation, key implementation steps, and examples through implementation code and validation results, thereby enhancing the understanding of advanced RAG technology. This approach offers practical guidelines for implementing advanced RAG systems in corporate services, making it a valuable resource for practical application.

Fine-tuning and Utilization Methods of Domain-specific LLMs

Recent releases of pre-trained Large Language Models (LLMs) have gained considerable traction, yet research on fine-tuning and employing domain-specific LLMs remains scarce. This study investigates approaches for fine-tuning and leveraging domain-specific LLMs, highlighting trends in LLMs, foundational models, and methods for domain-specific pre-training. Focusing on the financial sector, it details dataset selection, preprocessing, model choice, and considerations crucial for LLM fine-tuning in finance. Addressing the unique characteristics of financial data, the study explores the construction of domain-specific vocabularies and considerations for security and regulatory compliance. In the practical application of LLM fine-tuning, the study outlines the procedure and implementation for generating domain-specific LLMs in finance. Various financial cases, including stock price prediction, sentiment analysis of financial news, automated document processing, research, information extraction, and customer service enhancement, are exemplified. The study explores the potential of LLMs in the financial domain, identifies limitations, and proposes directions for improvement, contributing valuable insights for future research. Ultimately, it advances natural language processing technology in business, suggesting proactive LLM utilization in financial services across industries.

A Study on the Implementation of Generative AI Services Using an Enterprise Data-Based LLM Application Architecture

This study presents a method for implementing generative AI services by utilizing the Large Language Models (LLM) application architecture. With recent advancements in generative AI technology, LLMs have gained prominence across various domains. In this context, the research addresses the challenge of information scarcity and proposes specific remedies by harnessing LLM capabilities. The investigation delves into strategies for mitigating the issue of inadequate data, offering tailored solutions. The study delves into the efficacy of employing fine-tuning techniques and direct document integration to alleviate data insufficiency. A significant contribution of this work is the development of a Retrieval-Augmented Generation (RAG) model, which tackles the aforementioned challenges. The RAG model is carefully designed to enhance information storage and retrieval processes, ensuring improved content generation. The research elucidates the key phases of the information storage and retrieval methodology underpinned by the RAG model. A comprehensive analysis of these steps is undertaken, emphasizing their significance in addressing the scarcity of data. The study highlights the efficacy of the proposed method, showcasing its applicability through illustrative instances. By implementing the RAG model for information storage and retrieval, the research not only contributes to a deeper comprehension of generative AI technology but also facilitates its practical usability within enterprises utilizing LLMs. This work holds substantial value in advancing the field of generative AI, offering insights into enhancing data-driven content generation and fostering active utilization of LLM-based services within corporate settings.