What's in People's Digital File Collections?

Thoughtfully designing services and rigorously testing software to support personal information management (PIM) requires understanding the relevant collections, but relatively little is known about what people keep in their file collections, especially personal collections. Complementing recent work on the structure of 348 file collections, we examine those collections' contents, how much content is duplicated, and how collections used for personal matters differ from those used for study and work. Though all collections contain many images, some intuitively common file types are surprisingly scarce. Personal collections contain more audio than others, knowledge workers' collections contain more text documents but far fewer folders, and IT collections exhibit unusual traits. Collection duplication is correlated to collections' structural traits, but surprisingly, not to collection age. We discuss our findings in light of prior works and provide implications for various kinds of information research.

Library of Congress Subject Heading (LCSH) Browsing and Natural Language Searching

Controlled topical vocabularies (CVs) are built into information systems to aid browsing and retrieval of items that may be unfamiliar, but it is unclear how this feature should be integrated with standard keyword searching. Few systems or scholarly prototypes have attempted this, and none have used the most widely used CV, the Library of Congress Subject Headings (LCSH), which organizes monograph collections in academic libraries throughout the world. This paper describes a working prototype of a Web application that concurrently allows topic exploration using an outline tree view of the LCSH hierarchy and natural language keyword searching of a real-world Science and Engineering bibliographic collection. Pilot testing shows the system is functional, and work to fit the complex LCSH structure into a usable hierarchy is ongoing. This study contributes to knowledge of the practical design decisions required when developing linked interactions between topical hierarchy browsing and natural language searching, which promise to facilitate information discovery and exploration.

The ubiquitous digital file: A review of file management research

Computer users spend time every day interacting with digital files and folders, including downloading, moving, naming, navigating to, searching for, sharing, and deleting them. Such file management has been the focus of many studies across various fields, but has not been explicitly acknowledged nor made the focus of dedicated review. In this article we present the first dedicated review of this topic and its research, synthesizing more than 230 publications from various research domains to establish what is known and what remains to be investigated, particularly by examining the common motivations, methods, and findings evinced by the previously furcate body of work. We find three typical research motivations in the literature reviewed: understanding how and why users store, organize, retrieve, and share files and folders, understanding factors that determine their behavior, and attempting to improve the user experience through novel interfaces and information services. Relevant conceptual frameworks and approaches to designing and testing systems are described, and open research challenges and the significance for other research areas are discussed. We conclude that file management is a ubiquitous, challenging, and relatively unsupported activity that invites and has received attention from several disciplines and has broad importance for topics across information science.