Conversational Contextual Cues: The Case of Personalization and History for Response Ranking

We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which focused on modeling messages and responses, we extend the modeling to long context and participant's history. Our system does not rely on handwritten rules or engineered features; instead, we train deep neural networks on a large conversational dataset. In particular, we exploit the structure of Reddit comments and posts to extract 2.1 billion messages and 133 million conversations. We evaluate our models on the task of predicting the next response in a conversation, and we find that modeling both context and participants improves prediction accuracy.

Contextual LSTM (CLSTM) models for Large scale NLP tasks

Documents exhibit sequential structure at multiple levels of abstraction (e.g., sentences, paragraphs, sections). These abstractions constitute a natural hierarchy for representing the context in which to infer the meaning of words and larger fragments of text. In this paper, we present CLSTM (Contextual LSTM), an extension of the recurrent neural network LSTM (Long-Short Term Memory) model, where we incorporate contextual features (e.g., topics) into the model. We evaluate CLSTM on three specific NLP tasks: word prediction, next sentence selection, and sentence topic prediction. Results from experiments run on two corpora, English documents in Wikipedia and a subset of articles from a recent snapshot of English Google News, indicate that using both words and topics as features improves performance of the CLSTM models over baseline LSTM models for these tasks. For example on the next sentence selection task, we get relative accuracy improvements of 21% for the Wikipedia dataset and 18% for the Google News dataset. This clearly demonstrates the significant benefit of using context appropriately in natural language (NL) tasks. This has implications for a wide variety of NL applications like question answering, sentence completion, paraphrase generation, and next utterance prediction in dialog systems.