Current Limitations in Cyberbullying Detection: on Evaluation Criteria, Reproducibility, and Data Scarcity

The detection of online cyberbullying has seen an increase in societal importance, popularity in research, and available open data. Nevertheless, while computational power and affordability of resources continue to increase, the access restrictions on high-quality data limit the applicability of state-of-the-art techniques. Consequently, much of the recent research uses small, heterogeneous datasets, without a thorough evaluation of applicability. In this paper, we further illustrate these issues, as we (i) evaluate many publicly available resources for this task and demonstrate difficulties with data collection. These predominantly yield small datasets that fail to capture the required complex social dynamics and impede direct comparison of progress. We (ii) conduct an extensive set of experiments that indicate a general lack of cross-domain generalization of classifiers trained on these sources, and openly provide this framework to replicate and extend our evaluation criteria. Finally, we (iii) present an effective crowdsourcing method: simulating real-life bullying scenarios in a lab setting generates plausible data that can be effectively used to enrich real data. This largely circumvents the restrictions on data that can be collected, and increases classifier performance. We believe these contributions can aid in improving the empirical practices of future research in the field.

Automatic Detection of Cyberbullying in Social Media Text

While social media offer great communication opportunities, they also increase the vulnerability of young people to threatening situations online. Recent studies report that cyberbullying constitutes a growing problem among youngsters. Successful prevention depends on the adequate detection of potentially harmful messages and the information overload on the Web requires intelligent systems to identify potential risks automatically. The focus of this paper is on automatic cyberbullying detection in social media text by modelling posts written by bullies, victims, and bystanders of online bullying. We describe the collection and fine-grained annotation of a training corpus for English and Dutch and perform a series of binary classification experiments to determine the feasibility of automatic cyberbullying detection. We make use of linear support vector machines exploiting a rich feature set and investigate which information sources contribute the most for this particular task. Experiments on a holdout test set reveal promising results for the detection of cyberbullying-related posts. After optimisation of the hyperparameters, the classifier yields an F1-score of 64% and 61% for English and Dutch respectively, and considerably outperforms baseline systems based on keywords and word unigrams.

A Dictionary-based Approach to Racism Detection in Dutch Social Media

We present a dictionary-based approach to racism detection in Dutch social media comments, which were retrieved from two public Belgian social media sites likely to attract racist reactions. These comments were labeled as racist or non-racist by multiple annotators. For our approach, three discourse dictionaries were created: first, we created a dictionary by retrieving possibly racist and more neutral terms from the training data, and then augmenting these with more general words to remove some bias. A second dictionary was created through automatic expansion using a \texttt{word2vec} model trained on a large corpus of general Dutch text. Finally, a third dictionary was created by manually filtering out incorrect expansions. We trained multiple Support Vector Machines, using the distribution of words over the different categories in the dictionaries as features. The best-performing model used the manually cleaned dictionary and obtained an F-score of 0.46 for the racist class on a test set consisting of unseen Dutch comments, retrieved from the same sites used for the training set. The automated expansion of the dictionary only slightly boosted the model's performance, and this increase in performance was not statistically significant. The fact that the coverage of the expanded dictionaries did increase indicates that the words that were automatically added did occur in the corpus, but were not able to meaningfully impact performance. The dictionaries, code, and the procedure for requesting the corpus are available at: https://github.com/clips/hades