"It is there, and you need it, so why do you not use it?" Achieving better adoption of AI systems by domain experts, in the case study of natural science research

Artificial Intelligence (AI) is becoming ubiquitous in domains such as medicine and natural science research. However, when AI systems are implemented in practice, domain experts often refuse them. Low acceptance hinders effective human-AI collaboration, even when it is essential for progress. In natural science research, scientists' ineffective use of AI-enabled systems can impede them from analysing their data and advancing their research. We conducted an ethnographically informed study of 10 in-depth interviews with AI practitioners and natural scientists at the organisation facing low adoption of algorithmic systems. Results were consolidated into recommendations for better AI adoption: i) actively supporting experts during the initial stages of system use, ii) communicating the capabilities of a system in a user-relevant way, and iii) following predefined collaboration rules. We discuss the broader implications of our findings and expand on how our proposed requirements could support practitioners and experts across domains.

Explainability in Machine Learning: a Pedagogical Perspective

Given the importance of integrating of explainability into machine learning, at present, there are a lack of pedagogical resources exploring this. Specifically, we have found a need for resources in explaining how one can teach the advantages of explainability in machine learning. Often pedagogical approaches in the field of machine learning focus on getting students prepared to apply various models in the real world setting, but much less attention is given to teaching students the various techniques one could employ to explain a model's decision-making process. Furthermore, explainability can benefit from a narrative structure that aids one in understanding which techniques are governed by which questions about the data. We provide a pedagogical perspective on how to structure the learning process to better impart knowledge to students and researchers in machine learning, when and how to implement various explainability techniques as well as how to interpret the results. We discuss a system of teaching explainability in machine learning, by exploring the advantages and disadvantages of various opaque and transparent machine learning models, as well as when to utilize specific explainability techniques and the various frameworks used to structure the tools for explainability. Among discussing concrete assignments, we will also discuss ways to structure potential assignments to best help students learn to use explainability as a tool alongside any given machine learning application. Data science professionals completing the course will have a birds-eye view of a rapidly developing area and will be confident to deploy machine learning more widely. A preliminary analysis on the effectiveness of a recently delivered course following the structure presented here is included as evidence supporting our pedagogical approach.