Sentiment Analysis on Social Media Content

Nowadays, people from all around the world use social media sites to share information. Twitter for example is a platform in which users send, read posts known as tweets and interact with different communities. Users share their daily lives, post their opinions on everything such as brands and places. Companies can benefit from this massive platform by collecting data related to opinions on them. The aim of this paper is to present a model that can perform sentiment analysis of real data collected from Twitter. Data in Twitter is highly unstructured which makes it difficult to analyze. However, our proposed model is different from prior work in this field because it combined the use of supervised and unsupervised machine learning algorithms. The process of performing sentiment analysis as follows: Tweet extracted directly from Twitter API, then cleaning and discovery of data performed. After that the data were fed into several models for the purpose of training. Each tweet extracted classified based on its sentiment whether it is a positive, negative or neutral. Data were collected on two subjects McDonalds and KFC to show which restaurant has more popularity. Different machine learning algorithms were used. The result from these models were tested using various testing metrics like cross validation and f-score. Moreover, our model demonstrates strong performance on mining texts extracted directly from Twitter.

News Sentiment Analysis

Modern technological era has reshaped traditional lifestyle in several domains. The medium of publishing news and events has become faster with the advancement of Information Technology. IT has also been flooded with immense amounts of data, which is being published every minute of every day, by millions of users, in the shape of comments, blogs, news sharing through blogs, social media micro-blogging websites and many more. Manual traversal of such huge data is a challenging job, thus, sophisticated methods are acquired to perform this task automatically and efficiently. News reports events that comprise of emotions - good, bad, neutral. Sentiment analysis is utilized to investigate human emotions present in textual information. This paper presents a lexicon-based approach for sentiment analysis of news articles. The experiments have been performed on BBC news data set, which expresses the applicability and validation of the adopted approach.

Sentiment Analysis on Customer Responses

Sentiment analysis is one of the fastest spreading research areas in computer science, making it challenging to keep track of all the activities in the area. We present a customer feedback reviews on product, where we utilize opinion mining, text mining and sentiments, which has affected the surrounded world by changing their opinion on a specific product. Data used in this study are online product reviews collected from Amazon.com. We performed a comparative sentiment analysis of retrieved reviews. This research paper provides you with sentimental analysis of various smart phone opinions on smart phones dividing them Positive, Negative and Neutral Behaviour.