Addressing Social Misattributions of Large Language Models: An HCXAI-based Approach

Human-centered explainable AI (HCXAI) advocates for the integration of social aspects into AI explanations. Central to the HCXAI discourse is the Social Transparency (ST) framework, which aims to make the socio-organizational context of AI systems accessible to their users. In this work, we suggest extending the ST framework to address the risks of social misattributions in Large Language Models (LLMs), particularly in sensitive areas like mental health. In fact LLMs, which are remarkably capable of simulating roles and personas, may lead to mismatches between designers' intentions and users' perceptions of social attributes, risking to promote emotional manipulation and dangerous behaviors, cases of epistemic injustice, and unwarranted trust. To address these issues, we propose enhancing the ST framework with a fifth 'W-question' to clarify the specific social attributions assigned to LLMs by its designers and users. This addition aims to bridge the gap between LLM capabilities and user perceptions, promoting the ethically responsible development and use of LLM-based technology.

A Series of Unfortunate Counterfactual Events: the Role of Time in Counterfactual Explanations

Counterfactual explanations are a prominent example of post-hoc interpretability methods in the explainable Artificial Intelligence research domain. They provide individuals with alternative scenarios and a set of recommendations to achieve a sought-after machine learning model outcome. Recently, the literature has identified desiderata of counterfactual explanations, such as feasibility, actionability and sparsity that should support their applicability in real-world contexts. However, we show that the literature has neglected the problem of the time dependency of counterfactual explanations. We argue that, due to their time dependency and because of the provision of recommendations, even feasible, actionable and sparse counterfactual explanations may not be appropriate in real-world applications. This is due to the possible emergence of what we call "unfortunate counterfactual events." These events may occur due to the retraining of machine learning models whose outcomes have to be explained via counterfactual explanation. Series of unfortunate counterfactual events frustrate the efforts of those individuals who successfully implemented the recommendations of counterfactual explanations. This negatively affects people's trust in the ability of institutions to provide machine learning-supported decisions consistently. We introduce an approach to address the problem of the emergence of unfortunate counterfactual events that makes use of histories of counterfactual explanations. In the final part of the paper we propose an ethical analysis of two distinct strategies to cope with the challenge of unfortunate counterfactual events. We show that they respond to an ethically responsible imperative to preserve the trustworthiness of credit lending organizations, the decision models they employ, and the social-economic function of credit lending.