Black-box Adaptation of ASR for Accented Speech

We introduce the problem of adapting a black-box, cloud-based ASR system to speech from a target accent. While leading online ASR services obtain impressive performance on main-stream accents, they perform poorly on sub-populations - we observed that the word error rate (WER) achieved by Google's ASR API on Indian accents is almost twice the WER on US accents. Existing adaptation methods either require access to model parameters or overlay an error-correcting module on output transcripts. We highlight the need for correlating outputs with the original speech to fix accent errors. Accordingly, we propose a novel coupling of an open-source accent-tuned local model with the black-box service where the output from the service guides frame-level inference in the local model. Our fine-grained merging algorithm is better at fixing accent errors than existing word-level combination strategies. Experiments on Indian and Australian accents with three leading ASR models as service, show that we achieve as much as 28% relative reduction in WER over both the local and service models.

Learning from Rules Generalizing Labeled Exemplars

In many applications labeled data is not readily available, and needs to be collected via pain-staking human supervision. We propose a rule-exemplar method for collecting human supervision to combine the efficiency of rules with the quality of instance labels. The supervision is coupled such that it is both natural for humans and synergistic for learning. We propose a training algorithm that jointly denoises rules via latent coverage variables, and trains the model through a soft implication loss over the coverage and label variables. The denoised rules and trained model are used jointly for inference. Empirical evaluation on five different tasks shows that (1) our algorithm is more accurate than several existing methods of learning from a mix of clean and noisy supervision, and (2) the coupled rule-exemplar supervision is effective in denoising rules.

Parallel Iterative Edit Models for Local Sequence Transduction

We present a Parallel Iterative Edit (PIE) model for the problem of local sequence transduction arising in tasks like Grammatical error correction (GEC). Recent approaches are based on the popular encoder-decoder (ED) model for sequence to sequence learning. The ED model auto-regressively captures full dependency among output tokens but is slow due to sequential decoding. The PIE model does parallel decoding, giving up the advantage of modelling full dependency in the output, yet it achieves accuracy competitive with the ED model for four reasons: 1.~predicting edits instead of tokens, 2.~labeling sequences instead of generating sequences, 3.~iteratively refining predictions to capture dependencies, and 4.~factorizing logits over edits and their token argument to harness pre-trained language models like BERT. Experiments on tasks spanning GEC, OCR correction and spell correction demonstrate that the PIE model is an accurate and significantly faster alternative for local sequence transduction.