Coping in Crisis: Computational Modeling of Coping Styles in Digital Crisis Discourse During the 2023 Turkiye Earthquake

How do people cope when disaster strikes and can we detect it at scale, in real time, from what they write? This study addresses that question using over one million Turkish-language tweets posted in the aftermath of the February 6, 2023 earthquake in Turkiye, which unfolded in a deeply polarized political context just months before a national election. Drawing on Lazarus and Folkman's (1984) coping theory, we develop a multi-label BERTurk classifier to detect three coping styles (problem-focused, emotion-focused, and meaning-making) across four theoretically motivated crisis phases. BERTurk achieves a macro F1 of 0.693, substantially outperforming a zero-shot mDeBERTa baseline (macro F1 = 0.324). Applied to the full corpus, the classifier reveals a clear temporal trajectory: problem-focused coping dominates the urgency phase and declines sharply, emotion-focused coping rises and stabilizes, and meaning-making increases monotonically. Anger correlates most strongly with meaning-making (Spearman r = 0.387), suggesting it functions as a mobilizing force toward blame attribution rather than practical action. These findings demonstrate that coping theory can be reliably operationalized in real-world digital crisis data and that doing so can help humanitarian organizations tailor their responses to where a population actually is.

A Cross-Validation Study of Turkish Sentiment Analysis Datasets and Tools

In recent years, sentiment analysis has gained increasing significance, prompting researchers to explore datasets in various languages, including Turkish. However, the limited availability of Turkish datasets has led to their multifaceted usage in different studies, yielding diverse outcomes. To overcome this challenge, a rigorous review was conducted of research articles published between 2012 and 2022. 31 studies were listed, and 23 Turkish datasets obtained from publicly available sources and email requests used in these studies were collected. We labeled these 31 studies using a taxonomy. We provide a map of sentiment analysis datasets according to this taxonomy in Turkish over 10 years. Moreover, we run state-of-the-art sentiment analysis tools on these datasets and analyzed performance across popular Turkish sentiment datasets. We observed that the performance of the sentiment analysis tools significantly depends on the characteristics of the target text. Our study fosters a more nuanced understanding of sentiment analysis in the Turkish language.