Fuzzy Fingerprinting Transformer Language-Models for Emotion Recognition in Conversations

Fuzzy Fingerprints have been successfully used as an interpretable text classification technique, but, like most other techniques, have been largely surpassed in performance by Large Pre-trained Language Models, such as BERT or RoBERTa. These models deliver state-of-the-art results in several Natural Language Processing tasks, namely Emotion Recognition in Conversations (ERC), but suffer from the lack of interpretability and explainability. In this paper, we propose to combine the two approaches to perform ERC, as a means to obtain simpler and more interpretable Large Language Models-based classifiers. We propose to feed the utterances and their previous conversational turns to a pre-trained RoBERTa, obtaining contextual embedding utterance representations, that are then supplied to an adapted Fuzzy Fingerprint classification module. We validate our approach on the widely used DailyDialog ERC benchmark dataset, in which we obtain state-of-the-art level results using a much lighter model.

PGTask: Introducing the Task of Profile Generation from Dialogues

Recent approaches have attempted to personalize dialogue systems by leveraging profile information into models. However, this knowledge is scarce and difficult to obtain, which makes the extraction/generation of profile information from dialogues a fundamental asset. To surpass this limitation, we introduce the Profile Generation Task (PGTask). We contribute with a new dataset for this problem, comprising profile sentences aligned with related utterances, extracted from a corpus of dialogues. Furthermore, using state-of-the-art methods, we provide a benchmark for profile generation on this novel dataset. Our experiments disclose the challenges of profile generation, and we hope that this introduces a new research direction.

BLOOM: A 176B-Parameter Open-Access Multilingual Language Model

Large language models (LLMs) have been shown to be able to perform new tasks based on a few demonstrations or natural language instructions. While these capabilities have led to widespread adoption, most LLMs are developed by resource-rich organizations and are frequently kept from the public. As a step towards democratizing this powerful technology, we present BLOOM, a 176B-parameter open-access language model designed and built thanks to a collaboration of hundreds of researchers. BLOOM is a decoder-only Transformer language model that was trained on the ROOTS corpus, a dataset comprising hundreds of sources in 46 natural and 13 programming languages (59 in total). We find that BLOOM achieves competitive performance on a wide variety of benchmarks, with stronger results after undergoing multitask prompted finetuning. To facilitate future research and applications using LLMs, we publicly release our models and code under the Responsible AI License.

SUMBot: Summarizing Context in Open-Domain Dialogue Systems

In this paper, we investigate the problem of including relevant information as context in open-domain dialogue systems. Most models struggle to identify and incorporate important knowledge from dialogues and simply use the entire turns as context, which increases the size of the input fed to the model with unnecessary information. Additionally, due to the input size limitation of a few hundred tokens of large pre-trained models, regions of the history are not included and informative parts from the dialogue may be omitted. In order to surpass this problem, we introduce a simple method that substitutes part of the context with a summary instead of the whole history, which increases the ability of models to keep track of all the previous relevant information. We show that the inclusion of a summary may improve the answer generation task and discuss some examples to further understand the system's weaknesses.

Question rewriting? Assessing its importance for conversational question answering

In conversational question answering, systems must correctly interpret the interconnected interactions and generate knowledgeable answers, which may require the retrieval of relevant information from a background repository. Recent approaches to this problem leverage neural language models, although different alternatives can be considered in terms of modules for (a) representing user questions in context, (b) retrieving the relevant background information, and (c) generating the answer. This work presents a conversational question answering system designed specifically for the Search-Oriented Conversational AI (SCAI) shared task, and reports on a detailed analysis of its question rewriting module. In particular, we considered different variations of the question rewriting module to evaluate the influence on the subsequent components, and performed a careful analysis of the results obtained with the best system configuration. Our system achieved the best performance in the shared task and our analysis emphasizes the importance of the conversation context representation for the overall system performance.

Domain Adaptation in Dialogue Systems using Transfer and Meta-Learning

Current generative-based dialogue systems are data-hungry and fail to adapt to new unseen domains when only a small amount of target data is available. Additionally, in real-world applications, most domains are underrepresented, so there is a need to create a system capable of generalizing to these domains using minimal data. In this paper, we propose a method that adapts to unseen domains by combining both transfer and meta-learning (DATML). DATML improves the previous state-of-the-art dialogue model, DiKTNet, by introducing a different learning technique: meta-learning. We use Reptile, a first-order optimization-based meta-learning algorithm as our improved training method. We evaluated our model on the MultiWOZ dataset and outperformed DiKTNet in both BLEU and Entity F1 scores when the same amount of data is available.