Server-side Rescoring of Spoken Entity-centric Knowledge Queries for Virtual Assistants

On-device Virtual Assistants (VAs) powered by Automatic Speech Recognition (ASR) require effective knowledge integration for the challenging entity-rich query recognition. In this paper, we conduct an empirical study of modeling strategies for server-side rescoring of spoken information domain queries using various categories of Language Models (LMs) (N-gram word LMs, sub-word neural LMs). We investigate the combination of on-device and server-side signals, and demonstrate significant WER improvements of 23%-35% on various entity-centric query subpopulations by integrating various server-side LMs compared to performing ASR on-device only. We also perform a comparison between LMs trained on domain data and a GPT-3 variant offered by OpenAI as a baseline. Furthermore, we also show that model fusion of multiple server-side LMs trained from scratch most effectively combines complementary strengths of each model and integrates knowledge learned from domain-specific data to a VA ASR system.

Improved Child Text-to-Speech Synthesis through Fastpitch-based Transfer Learning

Speech synthesis technology has witnessed significant advancements in recent years, enabling the creation of natural and expressive synthetic speech. One area of particular interest is the generation of synthetic child speech, which presents unique challenges due to children's distinct vocal characteristics and developmental stages. This paper presents a novel approach that leverages the Fastpitch text-to-speech (TTS) model for generating high-quality synthetic child speech. This study uses the transfer learning training pipeline. The approach involved finetuning a multi-speaker TTS model to work with child speech. We use the cleaned version of the publicly available MyST dataset (55 hours) for our finetuning experiments. We also release a prototype dataset of synthetic speech samples generated from this research together with model code to support further research. By using a pretrained MOSNet, we conducted an objective assessment that showed a significant correlation between real and synthetic child voices. Additionally, to validate the intelligibility of the generated speech, we employed an automatic speech recognition (ASR) model to compare the word error rates (WER) of real and synthetic child voices. The speaker similarity between the real and generated speech is also measured using a pretrained speaker encoder.

Churn Prediction via Multimodal Fusion Learning:Integrating Customer Financial Literacy, Voice, and Behavioral Data

In todays competitive landscape, businesses grapple with customer retention. Churn prediction models, although beneficial, often lack accuracy due to the reliance on a single data source. The intricate nature of human behavior and high dimensional customer data further complicate these efforts. To address these concerns, this paper proposes a multimodal fusion learning model for identifying customer churn risk levels in financial service providers. Our multimodal approach integrates customer sentiments financial literacy (FL) level, and financial behavioral data, enabling more accurate and bias-free churn prediction models. The proposed FL model utilizes a SMOGN COREG supervised model to gauge customer FL levels from their financial data. The baseline churn model applies an ensemble artificial neural network and oversampling techniques to predict churn propensity in high-dimensional financial data. We also incorporate a speech emotion recognition model employing a pre-trained CNN-VGG16 to recognize customer emotions based on pitch, energy, and tone. To integrate these diverse features while retaining unique insights, we introduced late and hybrid fusion techniques that complementary boost coordinated multimodal co learning. Robust metrics were utilized to evaluate the proposed multimodal fusion model and hence the approach validity, including mean average precision and macro-averaged F1 score. Our novel approach demonstrates a marked improvement in churn prediction, achieving a test accuracy of 91.2%, a Mean Average Precision (MAP) score of 66, and a Macro-Averaged F1 score of 54 through the proposed hybrid fusion learning technique compared with late fusion and baseline models. Furthermore, the analysis demonstrates a positive correlation between negative emotions, low FL scores, and high-risk customers.

RescueSpeech: A German Corpus for Speech Recognition in Search and Rescue Domain

Despite recent advancements in speech recognition, there are still difficulties in accurately transcribing conversational and emotional speech in noisy and reverberant acoustic environments. This poses a particular challenge in the search and rescue (SAR) domain, where transcribing conversations among rescue team members is crucial to support real-time decision-making. The scarcity of speech data and associated background noise in SAR scenarios make it difficult to deploy robust speech recognition systems. To address this issue, we have created and made publicly available a German speech dataset called RescueSpeech. This dataset includes real speech recordings from simulated rescue exercises. Additionally, we have released competitive training recipes and pre-trained models. Our study indicates that the current level of performance achieved by state-of-the-art methods is still far from being acceptable.

Identifying Planetary Names in Astronomy Papers: A Multi-Step Approach

The automatic identification of planetary feature names in astronomy publications presents numerous challenges. These features include craters, defined as roughly circular depressions resulting from impact or volcanic activity; dorsas, which are elongate raised structures or wrinkle ridges; and lacus, small irregular patches of dark, smooth material on the Moon, referred to as "lake" (Planetary Names Working Group, n.d.). Many feature names overlap with places or people's names that they are named after, for example, Syria, Tempe, Einstein, and Sagan, to name a few (U.S. Geological Survey, n.d.). Some feature names have been used in many contexts, for instance, Apollo, which can refer to mission, program, sample, astronaut, seismic, seismometers, core, era, data, collection, instrument, and station, in addition to the crater on the Moon. Some feature names can appear in the text as adjectives, like the lunar craters Black, Green, and White. Some feature names in other contexts serve as directions, like craters West and South on the Moon. Additionally, some features share identical names across different celestial bodies, requiring disambiguation, such as the Adams crater, which exists on both the Moon and Mars. We present a multi-step pipeline combining rule-based filtering, statistical relevance analysis, part-of-speech (POS) tagging, named entity recognition (NER) model, hybrid keyword harvesting, knowledge graph (KG) matching, and inference with a locally installed large language model (LLM) to reliably identify planetary names despite these challenges. When evaluated on a dataset of astronomy papers from the Astrophysics Data System (ADS), this methodology achieves an F1-score over 0.97 in disambiguating planetary feature names.

Augmenty: A Python Library for Structured Text Augmentation

Augmnety is a Python library for structured text augmentation. It is built on top of spaCy and allows for augmentation of both the text and its annotations. Augmenty provides a wide range of augmenters which can be combined in a flexible manner to create complex augmentation pipelines. It also includes a set of primitives that can be used to create custom augmenters such as word replacement augmenters. This functionality allows for augmentations within a range of applications such as named entity recognition (NER), part-of-speech tagging, and dependency parsing.

Leveraging Timestamp Information for Serialized Joint Streaming Recognition and Translation

The growing need for instant spoken language transcription and translation is driven by increased global communication and cross-lingual interactions. This has made offering translations in multiple languages essential for user applications. Traditional approaches to automatic speech recognition (ASR) and speech translation (ST) have often relied on separate systems, leading to inefficiencies in computational resources, and increased synchronization complexity in real time. In this paper, we propose a streaming Transformer-Transducer (T-T) model able to jointly produce many-to-one and one-to-many transcription and translation using a single decoder. We introduce a novel method for joint token-level serialized output training based on timestamp information to effectively produce ASR and ST outputs in the streaming setting. Experiments on {it,es,de}->en prove the effectiveness of our approach, enabling the generation of one-to-many joint outputs with a single decoder for the first time.

A Change of Heart: Improving Speech Emotion Recognition through Speech-to-Text Modality Conversion

Speech Emotion Recognition (SER) is a challenging task. In this paper, we introduce a modality conversion concept aimed at enhancing emotion recognition performance on the MELD dataset. We assess our approach through two experiments: first, a method named Modality-Conversion that employs automatic speech recognition (ASR) systems, followed by a text classifier; second, we assume perfect ASR output and investigate the impact of modality conversion on SER, this method is called Modality-Conversion++. Our findings indicate that the first method yields substantial results, while the second method outperforms state-of-the-art (SOTA) speech-based approaches in terms of SER weighted-F1 (WF1) score on the MELD dataset. This research highlights the potential of modality conversion for tasks that can be conducted in alternative modalities.

Use of Speech Impairment Severity for Dysarthric Speech Recognition

A key challenge in dysarthric speech recognition is the speaker-level diversity attributed to both speaker-identity associated factors such as gender, and speech impairment severity. Most prior researches on addressing this issue focused on using speaker-identity only. To this end, this paper proposes a novel set of techniques to use both severity and speaker-identity in dysarthric speech recognition: a) multitask training incorporating severity prediction error; b) speaker-severity aware auxiliary feature adaptation; and c) structured LHUC transforms separately conditioned on speaker-identity and severity. Experiments conducted on UASpeech suggest incorporating additional speech impairment severity into state-of-the-art hybrid DNN, E2E Conformer and pre-trained Wav2vec 2.0 ASR systems produced statistically significant WER reductions up to 4.78% (14.03% relative). Using the best system the lowest published WER of 17.82% (51.25% on very low intelligibility) was obtained on UASpeech.

Towards training Bilingual and Code-Switched Speech Recognition models from Monolingual data sources

Multilingual Automatic Speech Recognition (ASR) models are capable of transcribing audios across multiple languages, eliminating the need for separate models. In addition, they can perform Language Identification (LID) and handle code-switched speech. However, training these models requires special code-switch and multilingual speech corpora which are sparsely available. In this paper, we evaluate different approaches towards training of bilingual as well as code-switched ASR models using purely monolingual data sources. We introduce the concept of aggregate tokenizers that differs from the current prevalent technique of generating LIDs at the boundaries of monolingual samples and produces LID for each emitted token instead. We compare bilingual and monolingual model performance, showcase the efficacy of aggregate tokenizers, present a synthetic code-switched ASR data generation technique and demonstrate the effectiveness of the proposed code-switched ASR models for the tasks of speech recognition and spoken language identification.