Multi-task Learning for Cross-Lingual Sentiment Analysis

This paper presents a cross-lingual sentiment analysis of news articles using zero-shot and few-shot learning. The study aims to classify the Croatian news articles with positive, negative, and neutral sentiments using the Slovene dataset. The system is based on a trilingual BERT-based model trained in three languages: English, Slovene, Croatian. The paper analyses different setups using datasets in two languages and proposes a simple multi-task model to perform sentiment classification. The evaluation is performed using the few-shot and zero-shot scenarios in single-task and multi-task experiments for Croatian and Slovene.

Types of Approaches, Applications and Challenges in the Development of Sentiment Analysis Systems

Today, the web has become a mandatory platform to express users' opinions, emotions and feelings about various events. Every person using his smartphone can give his opinion about the purchase of a product, the occurrence of an accident, the occurrence of a new disease, etc. in blogs and social networks such as (Twitter, WhatsApp, Telegram and Instagram) register. Therefore, millions of comments are recorded daily and it creates a huge volume of unstructured text data that can extract useful knowledge from this type of data by using natural language processing methods. Sentiment analysis is one of the important applications of natural language processing and machine learning, which allows us to analyze the sentiments of comments and other textual information recorded by web users. Therefore, the analysis of sentiments, approaches and challenges in this field will be explained in the following.

Aspect-Based Sentiment Analysis using Local Context Focus Mechanism with DeBERTa

Text sentiment analysis, also known as opinion mining, is research on the calculation of people's views, evaluations, attitude and emotions expressed by entities. Text sentiment analysis can be divided into text-level sentiment analysis, sen-tence-level sentiment analysis and aspect-level sentiment analysis. Aspect-Based Sentiment Analysis (ABSA) is a fine-grained task in the field of sentiment analysis, which aims to predict the polarity of aspects. The research of pre-training neural model has significantly improved the performance of many natural language processing tasks. In recent years, pre training model (PTM) has been applied in ABSA. Therefore, there has been a question, which is whether PTMs contain sufficient syntactic information for ABSA. In this paper, we explored the recent DeBERTa model (Decoding-enhanced BERT with disentangled attention) to solve Aspect-Based Sentiment Analysis problem. DeBERTa is a kind of neural language model based on transformer, which uses self-supervised learning to pre-train on a large number of original text corpora. Based on the Local Context Focus (LCF) mechanism, by integrating DeBERTa model, we purpose a multi-task learning model for aspect-based sentiment analysis. The experiments result on the most commonly used the laptop and restaurant datasets of SemEval-2014 and the ACL twitter dataset show that LCF mechanism with DeBERTa has significant improvement.

A Wide Evaluation of ChatGPT on Affective Computing Tasks

With the rise of foundation models, a new artificial intelligence paradigm has emerged, by simply using general purpose foundation models with prompting to solve problems instead of training a separate machine learning model for each problem. Such models have been shown to have emergent properties of solving problems that they were not initially trained on. The studies for the effectiveness of such models are still quite limited. In this work, we widely study the capabilities of the ChatGPT models, namely GPT-4 and GPT-3.5, on 13 affective computing problems, namely aspect extraction, aspect polarity classification, opinion extraction, sentiment analysis, sentiment intensity ranking, emotions intensity ranking, suicide tendency detection, toxicity detection, well-being assessment, engagement measurement, personality assessment, sarcasm detection, and subjectivity detection. We introduce a framework to evaluate the ChatGPT models on regression-based problems, such as intensity ranking problems, by modelling them as pairwise ranking classification. We compare ChatGPT against more traditional NLP methods, such as end-to-end recurrent neural networks and transformers. The results demonstrate the emergent abilities of the ChatGPT models on a wide range of affective computing problems, where GPT-3.5 and especially GPT-4 have shown strong performance on many problems, particularly the ones related to sentiment, emotions, or toxicity. The ChatGPT models fell short for problems with implicit signals, such as engagement measurement and subjectivity detection.

Aspect-oriented Opinion Alignment Network for Aspect-Based Sentiment Classification

Aspect-based sentiment classification is a crucial problem in fine-grained sentiment analysis, which aims to predict the sentiment polarity of the given aspect according to its context. Previous works have made remarkable progress in leveraging attention mechanism to extract opinion words for different aspects. However, a persistent challenge is the effective management of semantic mismatches, which stem from attention mechanisms that fall short in adequately aligning opinions words with their corresponding aspect in multi-aspect sentences. To address this issue, we propose a novel Aspect-oriented Opinion Alignment Network (AOAN) to capture the contextual association between opinion words and the corresponding aspect. Specifically, we first introduce a neighboring span enhanced module which highlights various compositions of neighboring words and given aspects. In addition, we design a multi-perspective attention mechanism that align relevant opinion information with respect to the given aspect. Extensive experiments on three benchmark datasets demonstrate that our model achieves state-of-the-art results. The source code is available at https://github.com/AONE-NLP/ABSA-AOAN.

Video Games as a Corpus: Sentiment Analysis using Fallout New Vegas Dialog

We present a method for extracting a multilingual sentiment annotated dialog data set from Fallout New Vegas. The game developers have preannotated every line of dialog in the game in one of the 8 different sentiments: \textit{anger, disgust, fear, happy, neutral, pained, sad } and \textit{surprised}. The game has been translated into English, Spanish, German, French and Italian. We conduct experiments on multilingual, multilabel sentiment analysis on the extracted data set using multilingual BERT, XLMRoBERTa and language specific BERT models. In our experiments, multilingual BERT outperformed XLMRoBERTa for most of the languages, also language specific models were slightly better than multilingual BERT for most of the languages. The best overall accuracy was 54\% and it was achieved by using multilingual BERT on Spanish data. The extracted data set presents a challenging task for sentiment analysis. We have released the data, including the testing and training splits, openly on Zenodo. The data set has been shuffled for copyright reasons.

Soft Prompt Guided Joint Learning for Cross-Domain Sentiment Analysis

Aspect term extraction is a fundamental task in fine-grained sentiment analysis, which aims at detecting customer's opinion targets from reviews on product or service. The traditional supervised models can achieve promising results with annotated datasets, however, the performance dramatically decreases when they are applied to the task of cross-domain aspect term extraction. Existing cross-domain transfer learning methods either directly inject linguistic features into Language models, making it difficult to transfer linguistic knowledge to target domain, or rely on the fixed predefined prompts, which is time-consuming to construct the prompts over all potential aspect term spans. To resolve the limitations, we propose a soft prompt-based joint learning method for cross domain aspect term extraction in this paper. Specifically, by incorporating external linguistic features, the proposed method learn domain-invariant representations between source and target domains via multiple objectives, which bridges the gap between domains with varied distributions of aspect terms. Further, the proposed method interpolates a set of transferable soft prompts consisted of multiple learnable vectors that are beneficial to detect aspect terms in target domain. Extensive experiments are conducted on the benchmark datasets and the experimental results demonstrate the effectiveness of the proposed method for cross-domain aspect terms extraction.

An Ensemble Approach to Question Classification: Integrating Electra Transformer, GloVe, and LSTM

Natural Language Processing (NLP) has emerged as a crucial technology for understanding and generating human language, playing an essential role in tasks such as machine translation, sentiment analysis, and more pertinently, question classification. As a subfield within NLP, question classification focuses on determining the type of information being sought, a fundamental step for downstream applications like question answering systems. This study presents an innovative ensemble approach for question classification, combining the strengths of Electra, GloVe, and LSTM models. Rigorously tested on the well-regarded TREC dataset, the model demonstrates how the integration of these disparate technologies can lead to superior results. Electra brings in its transformer-based capabilities for complex language understanding, GloVe offers global vector representations for capturing word-level semantics, and LSTM contributes its sequence learning abilities to model long-term dependencies. By fusing these elements strategically, our ensemble model delivers a robust and efficient solution for the complex task of question classification. Through rigorous comparisons with well-known models like BERT, RoBERTa, and DistilBERT, the ensemble approach verifies its effectiveness by attaining an 80% accuracy score on the test dataset.

Applications and Challenges of Sentiment Analysis in Real-life Scenarios

Sentiment analysis has benefited from the availability of lexicons and benchmark datasets created over decades of research. However, its applications to the real world are a driving force for research in SA. This chapter describes some of these applications and related challenges in real-life scenarios. In this chapter, we focus on five applications of SA: health, social policy, e-commerce, digital humanities and other areas of NLP. This chapter is intended to equip an NLP researcher with the `what', `why' and `how' of applications of SA: what is the application about, why it is important and challenging and how current research in SA deals with the application. We note that, while the use of deep learning techniques is a popular paradigm that spans these applications, challenges around privacy and selection bias of datasets is a recurring theme across several applications.

Sentiment analysis on electricity twitter posts

In today's world, everyone is expressive in some way, and the focus of this project is on people's opinions about rising electricity prices in United Kingdom and India using data from Twitter, a micro-blogging platform on which people post messages, known as tweets. Because many people's incomes are not good and they have to pay so many taxes and bills, maintaining a home has become a disputed issue these days. Despite the fact that Government offered subsidy schemes to compensate people electricity bills but it is not welcomed by people. In this project, the aim is to perform sentiment analysis on people's expressions and opinions expressed on Twitter. In order to grasp the electricity prices opinion, it is necessary to carry out sentiment analysis for the government and consumers in energy market. Furthermore, text present on these medias are unstructured in nature, so to process them we firstly need to pre-process the data. There are so many feature extraction techniques such as Bag of Words, TF-IDF (Term Frequency-Inverse Document Frequency), word embedding, NLP based features like word count. In this project, we analysed the impact of feature TF-IDF word level on electricity bills dataset of sentiment analysis. We found that by using TF-IDF word level performance of sentiment analysis is 3-4 higher than using N-gram features. Analysis is done using four classification algorithms including Naive Bayes, Decision Tree, Random Forest, and Logistic Regression and considering F-Score, Accuracy, Precision, and Recall performance parameters.