The effectiveness of recommendation systems is pivotal to user engagement and satisfaction in online platforms. As these recommendation systems increasingly influence user choices, their evaluation transcends mere technical performance and becomes central to business success. This paper addresses the multifaceted nature of recommendation system evaluation by introducing a comprehensive suite of metrics, each tailored to capture a distinct aspect of system performance. We discuss similarity metrics that quantify the precision of content-based and collaborative filtering mechanisms, along with candidate generation metrics which measure how well the system identifies a broad yet pertinent range of items. Following this, we delve into predictive metrics that assess the accuracy of forecasted preferences, ranking metrics that evaluate the order in which recommendations are presented, and business metrics that align system performance with economic objectives. Our approach emphasizes the contextual application of these metrics and their interdependencies. In this paper, we identify the strengths and limitations of current evaluation practices and highlight the nuanced trade-offs that emerge when optimizing recommendation systems across different metrics. The paper concludes by proposing a framework for selecting and interpreting these metrics to not only improve system performance but also to advance business goals. This work is to aid researchers and practitioners in critically assessing recommendation systems and fosters the development of more nuanced, effective, and economically viable personalization strategies. Our code is available at GitHub - https://github.com/aryan-jadon/Evaluation-Metrics-for-Recommendation-Systems.
Many current recommender systems mainly focus on the product-to-product recommendations and user-to-product recommendations even during the time of events rather than modeling the typical recommendations for the target event (e.g., festivals, seasonal activities, or social activities) without addressing the multiple aspects of the shopping demands for the target event. Product recommendations for the multiple aspects of the target event are usually generated by human curators who manually identify the aspects and select a list of aspect-related products (i.e., product carousel) for each aspect as recommendations. However, building a recommender system with machine learning is non-trivial due to the lack of both the ground truth of event-related aspects and the aspect-related products. To fill this gap, we define the novel problem as the event-based product carousel recommendations in e-commerce and propose an effective recommender system based on the query-click bipartite graph. We apply the iterative clustering algorithm over the query-click bipartite graph and infer the event-related aspects by the clusters of queries. The aspect-related recommendations are powered by the click-through rate of products regarding each aspect. We show through experiments that this approach effectively mines product carousels for the target event.
Cloud-based large language models (LLMs) such as ChatGPT have increasingly become integral to daily operations, serving as vital tools across various applications. While these models offer substantial benefits in terms of accessibility and functionality, they also introduce significant privacy concerns: the transmission and storage of user data in cloud infrastructures pose substantial risks of data breaches and unauthorized access to sensitive information; even if the transmission and storage of data is encrypted, the LLM service provider itself still knows the real contents of the data, preventing individuals or entities from confidently using such LLM services. To address these concerns, this paper proposes a simple yet effective mechanism EmojiCrypt to protect user privacy. It uses Emoji to encrypt the user inputs before sending them to LLM, effectively rendering them indecipherable to human or LLM's examination while retaining the original intent of the prompt, thus ensuring the model's performance remains unaffected. We conduct experiments on three tasks, personalized recommendation, sentiment analysis, and tabular data analysis. Experiment results reveal that EmojiCrypt can encrypt personal information within prompts in such a manner that not only prevents the discernment of sensitive data by humans or LLM itself, but also maintains or even improves the precision without further tuning, achieving comparable or even better task accuracy than directly prompting the LLM without prompt encryption. These results highlight the practicality of adopting encryption measures that safeguard user privacy without compromising the functional integrity and performance of LLMs. Code and dataset are available at https://github.com/agiresearch/EmojiCrypt.
Proactively and naturally guiding the dialog from the non-recommendation context (e.g., Chit-chat) to the recommendation scenario (e.g., Music) is crucial for the Conversational Recommender System (CRS). Prior studies mainly focus on planning the next dialog goal~(e.g., chat on a movie star) conditioned on the previous dialog. However, we find the dialog goals can be simultaneously observed at different levels, which can be utilized to improve CRS. In this paper, we propose Dual-space Hierarchical Learning (DHL) to leverage multi-level goal sequences and their hierarchical relationships for conversational recommendation. Specifically, we exploit multi-level goal sequences from both the representation space and the optimization space. In the representation space, we propose the hierarchical representation learning where a cross attention module derives mutually enhanced multi-level goal representations. In the optimization space, we devise the hierarchical weight learning to reweight lower-level goal sequences, and introduce bi-level optimization for stable update. Additionally, we propose a soft labeling strategy to guide optimization gradually. Experiments on two real-world datasets verify the effectiveness of our approach. Code and data are available here.
Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a language model for dialogue generation, and a recommendation module for ranking relevant items. This combination of multiple components suffers from a cumbersome training process, and leads to semantic misalignment issues between dialogue generation and item recommendation. In this paper, we represent items in natural language and formulate CRS as a natural language processing task. Accordingly, we leverage the power of pre-trained language models to encode items, understand user intent via conversation, perform item recommendation through semantic matching, and generate dialogues. As a unified model, our PECRS (Parameter-Efficient CRS), can be optimized in a single stage, without relying on non-textual metadata such as a knowledge graph. Experiments on two benchmark CRS datasets, ReDial and INSPIRED, demonstrate the effectiveness of PECRS on recommendation and conversation. Our code is available at: https://github.com/Ravoxsg/efficient_unified_crs.
Searching for a related article based on a reference article is an integral part of scientific research. PubMed, like many academic search engines, has a "similar articles" feature that recommends articles relevant to the current article viewed by a user. Explaining recommended items can be of great utility to users, particularly in the literature search process. With more than a million biomedical papers being published each year, explaining the recommended similar articles would facilitate researchers and clinicians in searching for related articles. Nonetheless, the majority of current literature recommendation systems lack explanations for their suggestions. We employ a post hoc approach to explaining recommendations by identifying relevant tokens in the titles of similar articles. Our major contribution is building PubCLogs by repurposing 5.6 million pairs of coclicked articles from PubMed's user query logs. Using our PubCLogs dataset, we train the Highlight Similar Article Title (HSAT), a transformer-based model designed to select the most relevant parts of the title of a similar article, based on the title and abstract of a seed article. HSAT demonstrates strong performance in our empirical evaluations, achieving an F1 score of 91.72 percent on the PubCLogs test set, considerably outperforming several baselines including BM25 (70.62), MPNet (67.11), MedCPT (62.22), GPT-3.5 (46.00), and GPT-4 (64.89). Additional evaluations on a separate, manually annotated test set further verifies HSAT's performance. Moreover, participants of our user study indicate a preference for HSAT, due to its superior balance between conciseness and comprehensiveness. Our study suggests that repurposing user query logs of academic search engines can be a promising way to train state-of-the-art models for explaining literature recommendation.
Contrastive learning (CL) has emerged as a promising technique for improving recommender systems, addressing the challenge of data sparsity by leveraging self-supervised signals from raw data. Integration of CL with graph convolutional network (GCN)-based collaborative filterings (CFs) has been explored in recommender systems. However, current CL-based recommendation models heavily rely on low-pass filters and graph augmentations. In this paper, we propose a novel CL method for recommender systems called the reaction-diffusion graph contrastive learning model (RDGCL). We design our own GCN for CF based on both the diffusion, i.e., low-pass filter, and the reaction, i.e., high-pass filter, equations. Our proposed CL-based training occurs between reaction and diffusion-based embeddings, so there is no need for graph augmentations. Experimental evaluation on 6 benchmark datasets demonstrates that our proposed method outperforms state-of-the-art CL-based recommendation models. By enhancing recommendation accuracy and diversity, our method brings an advancement in CL for recommender systems.
Learning precise representations of users and items to fit observed interaction data is the fundamental task of collaborative filtering. Existing studies usually infer entangled representations to fit such interaction data, neglecting to model the diverse matching relationships between users and items behind their interactions, leading to limited performance and weak interpretability. To address this problem, we propose a Dual Disentangled Variational AutoEncoder (DualVAE) for collaborative recommendation, which combines disentangled representation learning with variational inference to facilitate the generation of implicit interaction data. Specifically, we first implement the disentangling concept by unifying an attention-aware dual disentanglement and disentangled variational autoencoder to infer the disentangled latent representations of users and items. Further, to encourage the correspondence and independence of disentangled representations of users and items, we design a neighborhood-enhanced representation constraint with a customized contrastive mechanism to improve the representation quality. Extensive experiments on three real-world benchmarks show that our proposed model significantly outperforms several recent state-of-the-art baselines. Further empirical experimental results also illustrate the interpretability of the disentangled representations learned by DualVAE.
In Sequential Recommenders (SR), encoding and utilizing modalities in an end-to-end manner is costly in terms of modality encoder sizes. Two-stage approaches can mitigate such concerns, but they suffer from poor performance due to modality forgetting, where the sequential objective overshadows modality representation. We propose a lightweight knowledge distillation solution that preserves both merits: retaining modality information and maintaining high efficiency. Specifically, we introduce a novel method that enhances the learning of embeddings in SR through the supervision of modality correlations. The supervision signals are distilled from the original modality representations, including both (1) holistic correlations, which quantify their overall associations, and (2) dissected correlation types, which refine their relationship facets (honing in on specific aspects like color or shape consistency). To further address the issue of modality forgetting, we propose an asynchronous learning step, allowing the original information to be retained longer for training the representation learning module. Our approach is compatible with various backbone architectures and outperforms the top baselines by 6.8% on average. We empirically demonstrate that preserving original feature associations from modality encoders significantly boosts task-specific recommendation adaptation. Additionally, we find that larger modality encoders (e.g., Large Language Models) contain richer feature sets which necessitate more fine-grained modeling to reach their full performance potential.
In the information age we are living in today, not only are we interested in accessing multimedia objects such as documents, videos, etc. but also in searching for professional experts, people or celebrities, possibly for professional needs or just for fun. Information access systems need to be able to extract and exploit various sources of information (usually in text format) about such individuals, and to represent them in a suitable way usually in the form of a profile. In this article, we tackle the problems of profile-based expert recommendation and document filtering from a machine learning perspective by clustering expert textual sources to build profiles and capture the different hidden topics in which the experts are interested. The experts will then be represented by means of multi-faceted profiles. Our experiments show that this is a valid technique to improve the performance of expert finding and document filtering.