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"Recommendation": models, code, and papers

A Survey on Echo Chambers on Social Media: Description, Detection and Mitigation

Dec 09, 2021
Faisal Alatawi, Lu Cheng, Anique Tahir, Mansooreh Karami, Bohan Jiang, Tyler Black, Huan Liu

Echo chambers on social media are a significant problem that can elicit a number of negative consequences, most recently affecting the response to COVID-19. Echo chambers promote conspiracy theories about the virus and are found to be linked to vaccine hesitancy, less compliance with mask mandates, and the practice of social distancing. Moreover, the problem of echo chambers is connected to other pertinent issues like political polarization and the spread of misinformation. An echo chamber is defined as a network of users in which users only interact with opinions that support their pre-existing beliefs and opinions, and they exclude and discredit other viewpoints. This survey aims to examine the echo chamber phenomenon on social media from a social computing perspective and provide a blueprint for possible solutions. We survey the related literature to understand the attributes of echo chambers and how they affect the individual and society at large. Additionally, we show the mechanisms, both algorithmic and psychological, that lead to the formation of echo chambers. These mechanisms could be manifested in two forms: (1) the bias of social media's recommender systems and (2) internal biases such as confirmation bias and homophily. While it is immensely challenging to mitigate internal biases, there has been great efforts seeking to mitigate the bias of recommender systems. These recommender systems take advantage of our own biases to personalize content recommendations to keep us engaged in order to watch more ads. Therefore, we further investigate different computational approaches for echo chamber detection and prevention, mainly based around recommender systems.

* 21 pages, 5 figures 

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Deep Latent Emotion Network for Multi-Task Learning

Apr 18, 2021
Huangbin Zhang, Chong Zhao, Yu Zhang, Danlei Wang, Haichao Yang

Feed recommendation models are widely adopted by numerous feed platforms to encourage users to explore the contents they are interested in. However, most of the current research simply focus on targeting user's preference and lack in-depth study of avoiding objectionable contents to be frequently recommended, which is a common reason that let user detest. To address this issue, we propose a Deep Latent Emotion Network (DLEN) model to extract latent probability of a user preferring a feed by modeling multiple targets with semi-supervised learning. With this method, the conflicts of different targets are successfully reduced in the training phase, which improves the training accuracy of each target effectively. Besides, by adding this latent state of user emotion to multi-target fusion, the model is capable of decreasing the probability to recommend objectionable contents to improve user retention and stay time during online testing phase. DLEN is deployed on a real-world multi-task feed recommendation scenario of Tencent QQ-Small-World with a dataset containing over a billion samples, and it exhibits a significant performance advantage over the SOTA MTL model in offline evaluation, together with a considerable increase by 3.02% in view-count and 2.63% in user stay-time in production. Complementary offline experiments of DLEN model on a public dataset also repeat improvements in various scenarios. At present, DLEN model has been successfully deployed in Tencent's feed recommendation system.


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NISER: Normalized Item and Session Representations with Graph Neural Networks

Sep 13, 2019
Priyanka Gupta, Diksha Garg, Pankaj Malhotra, Lovekesh Vig, Gautam Shroff

The goal of session-based recommendation (SR) models is to utilize the information from past actions (e.g. item/product clicks) in a session to recommend items that a user is likely to click next. Recently it has been shown that the sequence of item interactions in a session can be modeled as graph-structured data to better account for complex item transitions. Graph neural networks (GNNs) can learn useful representations for such session-graphs, and have been shown to improve over sequential models such as recurrent neural networks [14]. However, we note that these GNN-based recommendation models suffer from popularity bias: the models are biased towards recommending popular items, and fail to recommend relevant long-tail items (less popular or less frequent items). Therefore, these models perform poorly for the less popular new items arriving daily in a practical online setting. We demonstrate that this issue is, in part, related to the magnitude or norm of the learned item and session-graph representations (embedding vectors). We propose a training procedure that mitigates this issue by using normalized representations. The models using normalized item and session-graph representations perform significantly better: i. for the less popular long-tail items in the offline setting, and ii. for the less popular newly introduced items in the online setting. Furthermore, our approach significantly improves upon existing state-of-the-art on three benchmark datasets.


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TrueLearn: A Family of Bayesian Algorithms to Match Lifelong Learners to Open Educational Resources

Nov 21, 2019
Sahan Bulathwela, Maria Perez-Ortiz, Emine Yilmaz, John Shawe-Taylor

The recent advances in computer-assisted learning systems and the availability of open educational resources today promise a pathway to providing cost-efficient, high-quality education to large masses of learners. One of the most ambitious use cases of computer-assisted learning is to build a lifelong learning recommendation system. Unlike short-term courses, lifelong learning presents unique challenges, requiring sophisticated recommendation models that account for a wide range of factors such as background knowledge of learners or novelty of the material while effectively maintaining knowledge states of masses of learners for significantly longer periods of time (ideally, a lifetime). This work presents the foundations towards building a dynamic, scalable and transparent recommendation system for education, modelling learner's knowledge from implicit data in the form of engagement with open educational resources. We i) use a text ontology based on Wikipedia to automatically extract knowledge components of educational resources and, ii) propose a set of online Bayesian strategies inspired by the well-known areas of item response theory and knowledge tracing. Our proposal, TrueLearn, focuses on recommendations for which the learner has enough background knowledge (so they are able to understand and learn from the material), and the material has enough novelty that would help the learner improve their knowledge about the subject and keep them engaged. We further construct a large open educational video lectures dataset and test the performance of the proposed algorithms, which show clear promise towards building an effective educational recommendation system.

* In Proceedings of AAAI Conference on Artificial Intelligence 2020 

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Follow the guides: disentangling human and algorithmic curation in online music consumption

Sep 08, 2021
Quentin Villermet, Jérémie Poiroux, Manuel Moussallam, Thomas Louail, Camille Roth

The role of recommendation systems in the diversity of content consumption on platforms is a much-debated issue. The quantitative state of the art often overlooks the existence of individual attitudes toward guidance, and eventually of different categories of users in this regard. Focusing on the case of music streaming, we analyze the complete listening history of about 9k users over one year and demonstrate that there is no blanket answer to the intertwinement of recommendation use and consumption diversity: it depends on users. First we compute for each user the relative importance of different access modes within their listening history, introducing a trichotomy distinguishing so-called `organic' use from algorithmic and editorial guidance. We thereby identify four categories of users. We then focus on two scales related to content diversity, both in terms of dispersion -- how much users consume the same content repeatedly -- and popularity -- how popular is the content they consume. We show that the two types of recommendation offered by music platforms -- algorithmic and editorial -- may drive the consumption of more or less diverse content in opposite directions, depending also strongly on the type of users. Finally, we compare users' streaming histories with the music programming of a selection of popular French radio stations during the same period. While radio programs are usually more tilted toward repetition than users' listening histories, they often program more songs from less popular artists. On the whole, our results highlight the nontrivial effects of platform-mediated recommendation on consumption, and lead us to speak of `filter niches' rather than `filter bubbles'. They hint at further ramifications for the study and design of recommendation systems.

* (c) The Authors 2021. To be published in Proc. 15th ACM Conference on Recommender Systems (RecSys '21), Sep 27-Oct 1, 2021, Amsterdam, NL. 16 pages, 6 figures, 3 tables. This is the authors' version of the work. It is posted here for your personal use. Not for redistribution 

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Choose Your Own Question: Encouraging Self-Personalization in Learning Path Construction

May 08, 2020
Youngduck Choi, Yoonho Na, Youngjik Yoon, Jonghun Shin, Chan Bae, Hongseok Suh, Byungsoo Kim, Jaewe Heo

Learning Path Recommendation is the heart of adaptive learning, the educational paradigm of an Interactive Educational System (IES) providing a personalized learning experience based on the student's history of learning activities. In typical existing IESs, the student must fully consume a recommended learning item to be provided a new recommendation. This workflow comes with several limitations. For example, there is no opportunity for the student to give feedback on the choice of learning items made by the IES. Furthermore, the mechanism by which the choice is made is opaque to the student, limiting the student's ability to track their learning. To this end, we introduce Rocket, a Tinder-like User Interface for a general class of IESs. Rocket provides a visual representation of Artificial Intelligence (AI)-extracted features of learning materials, allowing the student to quickly decide whether the material meets their needs. The student can choose between engaging with the material and receiving a new recommendation by swiping or tapping. Rocket offers the following potential improvements for IES User Interfaces: First, Rocket enhances the explainability of IES recommendations by showing students a visual summary of the meaningful AI-extracted features used in the decision-making process. Second, Rocket enables self-personalization of the learning experience by leveraging the students' knowledge of their own abilities and needs. Finally, Rocket provides students with fine-grained information on their learning path, giving them an avenue to assess their own skills and track their learning progress. We present the source code of Rocket, in which we emphasize the independence and extensibility of each component, and make it publicly available for all purposes.


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Hypergraph Contrastive Collaborative Filtering

Apr 27, 2022
Lianghao Xia, Chao Huang, Yong Xu, Jiashu Zhao, Dawei Yin, Jimmy Xiangji Huang

Collaborative Filtering (CF) has emerged as fundamental paradigms for parameterizing users and items into latent representation space, with their correlative patterns from interaction data. Among various CF techniques, the development of GNN-based recommender systems, e.g., PinSage and LightGCN, has offered the state-of-the-art performance. However, two key challenges have not been well explored in existing solutions: i) The over-smoothing effect with deeper graph-based CF architecture, may cause the indistinguishable user representations and degradation of recommendation results. ii) The supervision signals (i.e., user-item interactions) are usually scarce and skewed distributed in reality, which limits the representation power of CF paradigms. To tackle these challenges, we propose a new self-supervised recommendation framework Hypergraph Contrastive Collaborative Filtering (HCCF) to jointly capture local and global collaborative relations with a hypergraph-enhanced cross-view contrastive learning architecture. In particular, the designed hypergraph structure learning enhances the discrimination ability of GNN-based CF paradigm, so as to comprehensively capture the complex high-order dependencies among users. Additionally, our HCCF model effectively integrates the hypergraph structure encoding with self-supervised learning to reinforce the representation quality of recommender systems, based on the hypergraph-enhanced self-discrimination. Extensive experiments on three benchmark datasets demonstrate the superiority of our model over various state-of-the-art recommendation methods, and the robustness against sparse user interaction data. Our model implementation codes are available at https://github.com/akaxlh/HCCF.

* This paper has been published as a full paper at SIGIR 2022 

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BI-REC: Guided Data Analysis for Conversational Business Intelligence

May 02, 2021
Venkata Vamsikrishna Meduri, Abdul Quamar, Chuan Lei, Vasilis Efthymiou, Fatma Ozcan

Conversational interfaces to Business Intelligence (BI) applications enable data analysis using a natural language dialog in small incremental steps. To truly unleash the power of conversational BI to democratize access to data, a system needs to provide effective and continuous support for data analysis. In this paper, we propose BI-REC, a conversational recommendation system for BI applications to help users accomplish their data analysis tasks. We define the space of data analysis in terms of BI patterns, augmented with rich semantic information extracted from the OLAP cube definition, and use graph embeddings learned using GraphSAGE to create a compact representation of the analysis state. We propose a two-step approach to explore the search space for useful BI pattern recommendations. In the first step, we train a multi-class classifier using prior query logs to predict the next high-level actions in terms of a BI operation (e.g., {\em Drill-Down} or {\em Roll-up}) and a measure that the user is interested in. In the second step, the high-level actions are further refined into actual BI pattern recommendations using collaborative filtering. This two-step approach allows us to not only divide and conquer the huge search space, but also requires less training data. Our experimental evaluation shows that BI-REC achieves an accuracy of 83% for BI pattern recommendations and up to 2X speedup in latency of prediction compared to a state-of-the-art baseline. Our user study further shows that BI-REC provides recommendations with a [email protected] of 91.90% across several different analysis tasks.

* 16 pages, 16 figures, 4 tables 

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Multi-faceted Trust-based Collaborative Filtering

Mar 25, 2020
Noemi Mauro, Liliana Ardissono, Zhongli Filippo Hu

Many collaborative recommender systems leverage social correlation theories to improve suggestion performance. However, they focus on explicit relations between users and they leave out other types of information that can contribute to determine users' global reputation; e.g., public recognition of reviewers' quality. We are interested in understanding if and when these additional types of feedback improve Top-N recommendation. For this purpose, we propose a multi-faceted trust model to integrate local trust, represented by social links, with various types of global trust evidence provided by social networks. We aim at identifying general classes of data in order to make our model applicable to different case studies. Then, we test the model by applying it to a variant of User-to-User Collaborative filtering (U2UCF) which supports the fusion of rating similarity, local trust derived from social relations, and multi-faceted reputation for rating prediction. We test our model on two datasets: the Yelp one publishes generic friend relations between users but provides different types of trust feedback, including user profile endorsements. The LibraryThing dataset offers fewer types of feedback but it provides more selective friend relations aimed at content sharing. The results of our experiments show that, on the Yelp dataset, our model outperforms both U2UCF and state-of-the-art trust-based recommenders that only use rating similarity and social relations. Differently, in the LibraryThing dataset, the combination of social relations and rating similarity achieves the best results. The lesson we learn is that multi-faceted trust can be a valuable type of information for recommendation. However, before using it in an application domain, an analysis of the type and amount of available trust evidence has to be done to assess its real impact on recommendation performance.

* Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization (UMAP 2019) 

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Inferring Complementary Products from Baskets and Browsing Sessions

Sep 25, 2018
Ilya Trofimov

Complementary products recommendation is an important problem in e-commerce. Such recommendations increase the average order price and the number of products in baskets. Complementary products are typically inferred from basket data. In this study, we propose the BB2vec model. The BB2vec model learns vector representations of products by analyzing jointly two types of data - Baskets and Browsing sessions (visiting web pages of products). These vector representations are used for making complementary products recommendation. The proposed model alleviates the cold start problem by delivering better recommendations for products having few or no purchases. We show that the BB2vec model has better performance than other models which use only basket data.

* Workshop on Intelligent Recommender Systems by Knowledge Transfer and Learning (RecSysKTL'18) 

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