Unipa-GPT: Large Language Models for university-oriented QA in Italian

This paper illustrates the architecture and training of Unipa-GPT, a chatbot relying on a Large Language Model, developed for assisting students in choosing a bachelor/master degree course at the University of Palermo. Unipa-GPT relies on gpt-3.5-turbo, it was presented in the context of the European Researchers' Night (SHARPER night). In our experiments we adopted both the Retrieval Augmented Generation (RAG) approach and fine-tuning to develop the system. The whole architecture of Unipa-GPT is presented, both the RAG and the fine-tuned systems are compared, and a brief discussion on their performance is reported. Further comparison with other Large Language Models and the experimental results during the SHARPER night are illustrated.