FRAUDGUESS: Spotting and Explaining New Types of Fraud in Million-Scale Financial Data

Given a set of financial transactions (who buys from whom, when, and for how much), as well as prior information from buyers and sellers, how can we find fraudulent transactions? If we have labels for some transactions for known types of fraud, we can build a classifier. However, we also want to find new types of fraud, still unknown to the domain experts ('Detection'). Moreover, we also want to provide evidence to experts that supports our opinion ('Justification'). In this paper, we propose FRAUDGUESS, to achieve two goals: (a) for 'Detection', it spots new types of fraud as micro-clusters in a carefully designed feature space; (b) for 'Justification', it uses visualization and heatmaps for evidence, as well as an interactive dashboard for deep dives. FRAUDGUESS is used in real life and is currently considered for deployment in an Anonymous Financial Institution (AFI). Thus, we also present the three new behaviors that FRAUDGUESS discovered in a real, million-scale financial dataset. Two of these behaviors are deemed fraudulent or suspicious by domain experts, catching hundreds of fraudulent transactions that would otherwise go un-noticed.