AI based Face Recognition Systems (FRSs) are now widely distributed and deployed as MLaaS solutions all over the world, moreso since the COVID-19 pandemic for tasks ranging from validating individuals' faces while buying SIM cards to surveillance of citizens. Extensive biases have been reported against marginalized groups in these systems and have led to highly discriminatory outcomes. The post-pandemic world has normalized wearing face masks but FRSs have not kept up with the changing times. As a result, these systems are susceptible to mask based face occlusion. In this study, we audit four commercial and nine open-source FRSs for the task of face re-identification between different varieties of masked and unmasked images across five benchmark datasets (total 14,722 images). These simulate a realistic validation/surveillance task as deployed in all major countries around the world. Three of the commercial and five of the open-source FRSs are highly inaccurate; they further perpetuate biases against non-White individuals, with the lowest accuracy being 0%. A survey for the same task with 85 human participants also results in a low accuracy of 40%. Thus a human-in-the-loop moderation in the pipeline does not alleviate the concerns, as has been frequently hypothesized in literature. Our large-scale study shows that developers, lawmakers and users of such services need to rethink the design principles behind FRSs, especially for the task of face re-identification, taking cognizance of observed biases.
AI models have become extremely popular and accessible to the general public. However, they are continuously under the scanner due to their demonstrable biases toward various sections of the society like people of color and non-binary people. In this study, we audit three existing gender analyzers -- uClassify, Readable and HackerFactor, for biases against non-binary individuals. These tools are designed to predict only the cisgender binary labels, which leads to discrimination against non-binary members of the society. We curate two datasets -- Reddit comments (660k) and, Tumblr posts (2.05M) and our experimental evaluation shows that the tools are highly inaccurate with the overall accuracy being ~50% on all platforms. Predictions for non-binary comments on all platforms are mostly female, thus propagating the societal bias that non-binary individuals are effeminate. To address this, we fine-tune a BERT multi-label classifier on the two datasets in multiple combinations, observe an overall performance of ~77% on the most realistically deployable setting and a surprisingly higher performance of 90% for the non-binary class. We also audit ChatGPT using zero-shot prompts on a small dataset (due to high pricing) and observe an average accuracy of 58% for Reddit and Tumblr combined (with overall better results for Reddit). Thus, we show that existing systems, including highly advanced ones like ChatGPT are biased, and need better audits and moderation and, that such societal biases can be addressed and alleviated through simple off-the-shelf models like BERT trained on more gender inclusive datasets.
Automatic speech recognition (ASR) systems are designed to transcribe spoken language into written text and find utility in a variety of applications including voice assistants and transcription services. However, it has been observed that state-of-the-art ASR systems which deliver impressive benchmark results, struggle with speakers of certain regions or demographics due to variation in their speech properties. In this work, we describe the curation of a massive speech dataset of 8740 hours consisting of $\sim9.8$K technical lectures in the English language along with their transcripts delivered by instructors representing various parts of Indian demography. The dataset is sourced from the very popular NPTEL MOOC platform. We use the curated dataset to measure the existing disparity in YouTube Automatic Captions and OpenAI Whisper model performance across the diverse demographic traits of speakers in India. While there exists disparity due to gender, native region, age and speech rate of speakers, disparity based on caste is non-existent. We also observe statistically significant disparity across the disciplines of the lectures. These results indicate the need of more inclusive and robust ASR systems and more representational datasets for disparity evaluation in them.
Computer vision applications like automated face detection are used for a variety of purposes ranging from unlocking smart devices to tracking potential persons of interest for surveillance. Audits of these applications have revealed that they tend to be biased against minority groups which result in unfair and concerning societal and political outcomes. Despite multiple studies over time, these biases have not been mitigated completely and have in fact increased for certain tasks like age prediction. While such systems are audited over benchmark datasets, it becomes necessary to evaluate their robustness for adversarial inputs. In this work, we perform an extensive adversarial audit on multiple systems and datasets, making a number of concerning observations - there has been a drop in accuracy for some tasks on CELEBSET dataset since a previous audit. While there still exists a bias in accuracy against individuals from minority groups for multiple datasets, a more worrying observation is that these biases tend to get exorbitantly pronounced with adversarial inputs toward the minority group. We conclude with a discussion on the broader societal impacts in light of these observations and a few suggestions on how to collectively deal with this issue.