Side information is being used extensively to improve the effectiveness of sequential recommendation models. It is said to help capture the transition patterns among items. Most previous work on sequential recommendation that uses side information models item IDs and side information separately. This can only model part of relations between items and their side information. Moreover, in real-world systems, not all values of item feature fields are available. This hurts the performance of models that rely on side information. Existing methods tend to neglect the context of missing item feature fields, and fill them with generic or special values, e.g., unknown, which might lead to sub-optimal performance. To address the limitation of sequential recommenders with side information, we define a way to fuse side information and alleviate the problem of missing side information by proposing a unified task, namely the missing information imputation (MII), which randomly masks some feature fields in a given sequence of items, including item IDs, and then forces a predictive model to recover them. By considering the next item as a missing feature field, sequential recommendation can be formulated as a special case of MII. We propose a sequential recommendation model, called missing information imputation recommender (MIIR), that builds on the idea of MII and simultaneously imputes missing item feature values and predicts the next item. We devise a dense fusion self-attention (DFSA) for MIIR to capture all pairwise relations between items and their side information. Empirical studies on three benchmark datasets demonstrate that MIIR, supervised by MII, achieves a significantly better sequential recommendation performance than state-of-the-art baselines.
Conversational recommender systems (CRSs) often utilize external knowledge graphs (KGs) to introduce rich semantic information and recommend relevant items through natural language dialogues. However, original KGs employed in existing CRSs are often incomplete and sparse, which limits the reasoning capability in recommendation. Moreover, only few of existing studies exploit the dialogue context to dynamically refine knowledge from KGs for better recommendation. To address the above issues, we propose the Variational Reasoning over Incomplete KGs Conversational Recommender (VRICR). Our key idea is to incorporate the large dialogue corpus naturally accompanied with CRSs to enhance the incomplete KGs; and perform dynamic knowledge reasoning conditioned on the dialogue context. Specifically, we denote the dialogue-specific subgraphs of KGs as latent variables with categorical priors for adaptive knowledge graphs refactor. We propose a variational Bayesian method to approximate posterior distributions over dialogue-specific subgraphs, which not only leverages the dialogue corpus for restructuring missing entity relations but also dynamically selects knowledge based on the dialogue context. Finally, we infuse the dialogue-specific subgraphs to decode the recommendation and responses. We conduct experiments on two benchmark CRSs datasets. Experimental results confirm the effectiveness of our proposed method.
Pre-trained language models (LMs) store knowledge in their parameters and can generate informative responses when used in conversational systems. However, LMs suffer from the problem of "hallucination:" they may generate plausible-looking statements that are irrelevant or factually incorrect. To address this problem, we propose a contrastive learning scheme, named MixCL. A novel mixed contrastive objective is proposed to explicitly optimize the implicit knowledge elicitation process of LMs, and thus reduce their hallucination in conversations. We also examine negative sampling strategies of retrieved hard negatives and model-generated negatives. We conduct experiments on Wizard-of-Wikipedia, a public, open-domain knowledge-grounded dialogue benchmark, and assess the effectiveness of MixCL. MixCL effectively reduces the hallucination of LMs in conversations and achieves the highest performance among LM-based dialogue agents in terms of relevancy and factuality. We show that MixCL achieves comparable performance to state-of-the-art KB-based approaches while enjoying notable advantages in terms of efficiency and scalability.
Natural language understanding (NLU) models often rely on dataset biases rather than intended task-relevant features to achieve high performance on specific datasets. As a result, these models perform poorly on datasets outside the training distribution. Some recent studies address this issue by reducing the weights of biased samples during the training process. However, these methods still encode biased latent features in representations and neglect the dynamic nature of bias, which hinders model prediction. We propose an NLU debiasing method, named debiasing contrastive learning (DCT), to simultaneously alleviate the above problems based on contrastive learning. We devise a debiasing, positive sampling strategy to mitigate biased latent features by selecting the least similar biased positive samples. We also propose a dynamic negative sampling strategy to capture the dynamic influence of biases by employing a bias-only model to dynamically select the most similar biased negative samples. We conduct experiments on three NLU benchmark datasets. Experimental results show that DCT outperforms state-of-the-art baselines on out-of-distribution datasets while maintaining in-distribution performance. We also verify that DCT can reduce biased latent features from the model's representation.
Modern recommender systems are trained to predict users potential future interactions from users historical behavior data. During the interaction process, despite the data coming from the user side recommender systems also generate exposure data to provide users with personalized recommendation slates. Compared with the sparse user behavior data, the system exposure data is much larger in volume since only very few exposed items would be clicked by the user. Besides, the users historical behavior data is privacy sensitive and is commonly protected with careful access authorization. However, the large volume of recommender exposure data usually receives less attention and could be accessed within a relatively larger scope of various information seekers. In this paper, we investigate the problem of user behavior leakage in recommender systems. We show that the privacy sensitive user past behavior data can be inferred through the modeling of system exposure. Besides, one can infer which items the user have clicked just from the observation of current system exposure for this user. Given the fact that system exposure data could be widely accessed from a relatively larger scope, we believe that the user past behavior privacy has a high risk of leakage in recommender systems. More precisely, we conduct an attack model whose input is the current recommended item slate (i.e., system exposure) for the user while the output is the user's historical behavior. Experimental results on two real-world datasets indicate a great danger of user behavior leakage. To address the risk, we propose a two-stage privacy-protection mechanism which firstly selects a subset of items from the exposure slate and then replaces the selected items with uniform or popularity-based exposure. Experimental evaluation reveals a trade-off effect between the recommendation accuracy and the privacy disclosure risk.
Learned recommender systems may inadvertently leak information about their training data, leading to privacy violations. We investigate privacy threats faced by recommender systems through the lens of membership inference. In such attacks, an adversary aims to infer whether a user's data is used to train the target recommender. To achieve this, previous work has used a shadow recommender to derive training data for the attack model, and then predicts the membership by calculating difference vectors between users' historical interactions and recommended items. State-of-the-art methods face two challenging problems: (1) training data for the attack model is biased due to the gap between shadow and target recommenders, and (2) hidden states in recommenders are not observational, resulting in inaccurate estimations of difference vectors. To address the above limitations, we propose a Debiasing Learning for Membership Inference Attacks against recommender systems (DL-MIA) framework that has four main components: (1) a difference vector generator, (2) a disentangled encoder, (3) a weight estimator, and (4) an attack model. To mitigate the gap between recommenders, a variational auto-encoder (VAE) based disentangled encoder is devised to identify recommender invariant and specific features. To reduce the estimation bias, we design a weight estimator, assigning a truth-level score for each difference vector to indicate estimation accuracy. We evaluate DL-MIA against both general recommenders and sequential recommenders on three real-world datasets. Experimental results show that DL-MIA effectively alleviates training and estimation biases simultaneously, and achieves state-of-the-art attack performance.
Modern recommender systems aim to improve user experience. As reinforcement learning (RL) naturally fits this objective -- maximizing an user's reward per session -- it has become an emerging topic in recommender systems. Developing RL-based recommendation methods, however, is not trivial due to the \emph{offline training challenge}. Specifically, the keystone of traditional RL is to train an agent with large amounts of online exploration making lots of `errors' in the process. In the recommendation setting, though, we cannot afford the price of making `errors' online. As a result, the agent needs to be trained through offline historical implicit feedback, collected under different recommendation policies; traditional RL algorithms may lead to sub-optimal policies under these offline training settings. Here we propose a new learning paradigm -- namely Prompt-Based Reinforcement Learning (PRL) -- for the offline training of RL-based recommendation agents. While traditional RL algorithms attempt to map state-action input pairs to their expected rewards (e.g., Q-values), PRL directly infers actions (i.e., recommended items) from state-reward inputs. In short, the agents are trained to predict a recommended item given the prior interactions and an observed reward value -- with simple supervised learning. At deployment time, this historical (training) data acts as a knowledge base, while the state-reward pairs are used as a prompt. The agents are thus used to answer the question: \emph{ Which item should be recommended given the prior interactions \& the prompted reward value}? We implement PRL with four notable recommendation models and conduct experiments on two real-world e-commerce datasets. Experimental results demonstrate the superior performance of our proposed methods.
Pre-trained language models (PLM) have demonstrated their effectiveness for a broad range of information retrieval and natural language processing tasks. As the core part of PLM, multi-head self-attention is appealing for its ability to jointly attend to information from different positions. However, researchers have found that PLM always exhibits fixed attention patterns regardless of the input (e.g., excessively paying attention to [CLS] or [SEP]), which we argue might neglect important information in the other positions. In this work, we propose a simple yet effective attention guiding mechanism to improve the performance of PLM by encouraging attention towards the established goals. Specifically, we propose two kinds of attention guiding methods, i.e., map discrimination guiding (MDG) and attention pattern decorrelation guiding (PDG). The former definitely encourages the diversity among multiple self-attention heads to jointly attend to information from different representation subspaces, while the latter encourages self-attention to attend to as many different positions of the input as possible. We conduct experiments with multiple general pre-trained models (i.e., BERT, ALBERT, and Roberta) and domain-specific pre-trained models (i.e., BioBERT, ClinicalBERT, BlueBert, and SciBERT) on three benchmark datasets (i.e., MultiNLI, MedNLI, and Cross-genre-IR). Extensive experimental results demonstrate that our proposed MDG and PDG bring stable performance improvements on all datasets with high efficiency and low cost.
Task-oriented dialogue systems (TDSs) are assessed mainly in an offline setting or through human evaluation. The evaluation is often limited to single-turn or very time-intensive. As an alternative, user simulators that mimic user behavior allow us to consider a broad set of user goals to generate human-like conversations for simulated evaluation. Employing existing user simulators to evaluate TDSs is challenging as user simulators are primarily designed to optimize dialogue policies for TDSs and have limited evaluation capability. Moreover, the evaluation of user simulators is an open challenge. In this work, we proposes a metaphorical user simulator for endto-end TDS evaluation. We also propose a tester-based evaluation framework to generate variants, i.e., dialogue systems with different capabilities. Our user simulator constructs a metaphorical user model that assists the simulator in reasoning by referring to prior knowledge when encountering new items. We estimate the quality of simulators by checking the simulated interactions between simulators and variants. Our experiments are conducted using three TDS datasets. The metaphorical user simulator demonstrates better consistency with manual evaluation than Agenda-based simulator and Seq2seq model on three datasets; our tester framework demonstrates efficiency, and our approach demonstrates better generalization and scalability.