Online social networks provide a platform for sharing information and free expression. However, these networks are also used for malicious purposes, such as distributing misinformation and hate speech, selling illegal drugs, and coordinating sex trafficking or child exploitation. This paper surveys the state of the art in keeping online platforms and their users safe from such harm, also known as the problem of preserving integrity. This survey comes from the perspective of having to combat a broad spectrum of integrity violations at Facebook. We highlight the techniques that have been proven useful in practice and that deserve additional attention from the academic community. Instead of discussing the many individual violation types, we identify key aspects of the social-media eco-system, each of which is common to a wide variety violation types. Furthermore, each of these components represents an area for research and development, and the innovations that are found can be applied widely.
Over the past few years, there has been a substantial effort towards automated detection of fake news on social media platforms. Existing research has modeled the structure, style, content, and patterns in dissemination of online posts, as well as the demographic traits of users who interact with them. However, no attention has been directed towards modeling the properties of online communities that interact with the posts. In this work, we propose a novel social context-aware fake news detection framework, SAFER, based on graph neural networks (GNNs). The proposed framework aggregates information with respect to: 1) the nature of the content disseminated, 2) content-sharing behavior of users, and 3) the social network of those users. We furthermore perform a systematic comparison of several GNN models for this task and introduce novel methods based on relational and hyperbolic GNNs, which have not been previously used for user or community modeling within NLP. We empirically demonstrate that our framework yields significant improvements over existing text-based techniques and achieves state-of-the-art results on fake news datasets from two different domains.
Most work in machine reading focuses on question answering problems where the answer is directly expressed in the text to read. However, many real-world question answering problems require the reading of text not because it contains the literal answer, but because it contains a recipe to derive an answer together with the reader's background knowledge. One example is the task of interpreting regulations to answer "Can I...?" or "Do I have to...?" questions such as "I am working in Canada. Do I have to carry on paying UK National Insurance?" after reading a UK government website about this topic. This task requires both the interpretation of rules and the application of background knowledge. It is further complicated due to the fact that, in practice, most questions are underspecified, and a human assistant will regularly have to ask clarification questions such as "How long have you been working abroad?" when the answer cannot be directly derived from the question and text. In this paper, we formalise this task and develop a crowd-sourcing strategy to collect 32k task instances based on real-world rules and crowd-generated questions and scenarios. We analyse the challenges of this task and assess its difficulty by evaluating the performance of rule-based and machine-learning baselines. We observe promising results when no background knowledge is necessary, and substantial room for improvement whenever background knowledge is needed.
In this paper, we investigate whether text from a Community Question Answering (QA) platform can be used to predict and describe real-world attributes. We experiment with predicting a wide range of 62 demographic attributes for neighbourhoods of London. We use the text from QA platform of Yahoo! Answers and compare our results to the ones obtained from Twitter microblogs. Outcomes show that the correlation between the predicted demographic attributes using text from Yahoo! Answers discussions and the observed demographic attributes can reach an average Pearson correlation coefficient of \r{ho} = 0.54, slightly higher than the predictions obtained using Twitter data. Our qualitative analysis indicates that there is semantic relatedness between the highest correlated terms extracted from both datasets and their relative demographic attributes. Furthermore, the correlations highlight the different natures of the information contained in Yahoo! Answers and Twitter. While the former seems to offer a more encyclopedic content, the latter provides information related to the current sociocultural aspects or phenomena.
In this paper, we introduce the task of targeted aspect-based sentiment analysis. The goal is to extract fine-grained information with respect to entities mentioned in user comments. This work extends both aspect-based sentiment analysis that assumes a single entity per document and targeted sentiment analysis that assumes a single sentiment towards a target entity. In particular, we identify the sentiment towards each aspect of one or more entities. As a testbed for this task, we introduce the SentiHood dataset, extracted from a question answering (QA) platform where urban neighbourhoods are discussed by users. In this context units of text often mention several aspects of one or more neighbourhoods. This is the first time that a generic social media platform in this case a QA platform, is used for fine-grained opinion mining. Text coming from QA platforms is far less constrained compared to text from review specific platforms which current datasets are based on. We develop several strong baselines, relying on logistic regression and state-of-the-art recurrent neural networks.