The detection of offensive language in the context of a dialogue has become an increasingly important application of natural language processing. The detection of trolls in public forums (Gal\'an-Garc\'ia et al., 2016), and the deployment of chatbots in the public domain (Wolf et al., 2017) are two examples that show the necessity of guarding against adversarially offensive behavior on the part of humans. In this work, we develop a training scheme for a model to become robust to such human attacks by an iterative build it, break it, fix it strategy with humans and models in the loop. In detailed experiments we show this approach is considerably more robust than previous systems. Further, we show that offensive language used within a conversation critically depends on the dialogue context, and cannot be viewed as a single sentence offensive detection task as in most previous work. Our newly collected tasks and methods will be made open source and publicly available.
Neural text generation is a key tool in natural language applications, but it is well known there are major problems at its core. In particular, standard likelihood training and decoding leads to dull and repetitive responses. While some post-hoc fixes have been proposed, in particular top-k and nucleus sampling, they do not address the fact that the token-level probabilities predicted by the model itself are poor. In this paper we show that the likelihood objective itself is at fault, resulting in a model that assigns too much probability to sequences that contain repeats and frequent words unlike the human training distribution. We propose a new objective, unlikelihood training, which forces unlikely generations to be assigned lower probability by the model. We show that both token and sequence level unlikelihood training give less repetitive, less dull text while maintaining perplexity, giving far superior generations using standard greedy or beam search. Our approach provides a strong alternative to traditional training.
In this document we describe a rationale for a research program aimed at building an open "assistant" in the game Minecraft, in order to make progress on the problems of natural language understanding and learning from dialogue.
We introduce the first large-scale corpus for long-form question answering, a task requiring elaborate and in-depth answers to open-ended questions. The dataset comprises 270K threads from the Reddit forum ``Explain Like I'm Five'' (ELI5) where an online community provides answers to questions which are comprehensible by five year olds. Compared to existing datasets, ELI5 comprises diverse questions requiring multi-sentence answers. We provide a large set of web documents to help answer the question. Automatic and human evaluations show that an abstractive model trained with a multi-task objective outperforms conventional Seq2Seq, language modeling, as well as a strong extractive baseline. However, our best model is still far from human performance since raters prefer gold responses in over 86% of cases, leaving ample opportunity for future improvement.
The use of deep pretrained bidirectional transformers has led to remarkable progress in learning multi-sentence representations for downstream language understanding tasks (Devlin et al., 2018). For tasks that make pairwise comparisons, e.g. matching a given context with a corresponding response, two approaches have permeated the literature. A Cross-encoder performs full self-attention over the pair; a Bi-encoder performs self-attention for each sequence separately, and the final representation is a function of the pair. While Cross-encoders nearly always outperform Bi-encoders on various tasks, both in our work and others' (Urbanek et al., 2019), they are orders of magnitude slower, which hampers their ability to perform real-time inference. In this work, we develop a new architecture, the Poly-encoder, that is designed to approach the performance of the Cross-encoder while maintaining reasonable computation time. Additionally, we explore two pretraining schemes with different datasets to determine how these affect the performance on our chosen dialogue tasks: ConvAI2 and DSTC7 Track 1. We show that our models achieve state-of-the-art results on both tasks; that the Poly-encoder is a suitable replacement for Bi-encoders and Cross-encoders; and that even better results can be obtained by pretraining on a large dialogue dataset.
A good conversation requires balance -- between simplicity and detail; staying on topic and changing it; asking questions and answering them. Although dialogue agents are commonly evaluated via human judgments of overall quality, the relationship between quality and these individual factors is less well-studied. In this work, we examine two controllable neural text generation methods, conditional training and weighted decoding, in order to control four important attributes for chitchat dialogue: repetition, specificity, response-relatedness and question-asking. We conduct a large-scale human evaluation to measure the effect of these control parameters on multi-turn interactive conversations on the PersonaChat task. We provide a detailed analysis of their relationship to high-level aspects of conversation, and show that by controlling combinations of these variables our models obtain clear improvements in human quality judgments.
We introduce a large scale crowdsourced text adventure game as a research platform for studying grounded dialogue. In it, agents can perceive, emote, and act whilst conducting dialogue with other agents. Models and humans can both act as characters within the game. We describe the results of training state-of-the-art generative and retrieval models in this setting. We show that in addition to using past dialogue, these models are able to effectively use the state of the underlying world to condition their predictions. In particular, we show that grounding on the details of the local environment, including location descriptions, and the objects (and their affordances) and characters (and their previous actions) present within it allows better predictions of agent behavior and dialogue. We analyze the ingredients necessary for successful grounding in this setting, and how each of these factors relate to agents that can talk and act successfully.
We describe the setting and results of the ConvAI2 NeurIPS competition that aims to further the state-of-the-art in open-domain chatbots. Some key takeaways from the competition are: (i) pretrained Transformer variants are currently the best performing models on this task, (ii) but to improve performance on multi-turn conversations with humans, future systems must go beyond single word metrics like perplexity to measure the performance across sequences of utterances (conversations) -- in terms of repetition, consistency and balance of dialogue acts (e.g. how many questions asked vs. answered).
The majority of conversations a dialogue agent sees over its lifetime occur after it has already been trained and deployed, leaving a vast store of potential training signal untapped. In this work, we propose the self-feeding chatbot, a dialogue agent with the ability to extract new training examples from the conversations it participates in. As our agent engages in conversation, it also estimates user satisfaction in its responses. When the conversation appears to be going well, the user's responses become new training examples to imitate. When the agent believes it has made a mistake, it asks for feedback; learning to predict the feedback that will be given improves the chatbot's dialogue abilities further. On the PersonaChat chit-chat dataset with over 131k training examples, we find that learning from dialogue with a self-feeding chatbot significantly improves performance, regardless of the amount of traditional supervision.