Sentiment Polarity Detection for Software Development

The role of sentiment analysis is increasingly emerging to study software developers' emotions by mining crowd-generated content within social software engineering tools. However, off-the-shelf sentiment analysis tools have been trained on non-technical domains and general-purpose social media, thus resulting in misclassifications of technical jargon and problem reports. Here, we present Senti4SD, a classifier specifically trained to support sentiment analysis in developers' communication channels. Senti4SD is trained and validated using a gold standard of Stack Overflow questions, answers, and comments manually annotated for sentiment polarity. It exploits a suite of both lexicon- and keyword-based features, as well as semantic features based on word embedding. With respect to a mainstream off-the-shelf tool, which we use as a baseline, Senti4SD reduces the misclassifications of neutral and positive posts as emotionally negative. To encourage replications, we release a lab package including the classifier, the word embedding space, and the gold standard with annotation guidelines.

Bootstrapping a Lexicon for Emotional Arousal in Software Engineering

Emotional arousal increases activation and performance but may also lead to burnout in software development. We present the first version of a Software Engineering Arousal lexicon (SEA) that is specifically designed to address the problem of emotional arousal in the software developer ecosystem. SEA is built using a bootstrapping approach that combines word embedding model trained on issue-tracking data and manual scoring of items in the lexicon. We show that our lexicon is able to differentiate between issue priorities, which are a source of emotional activation and then act as a proxy for arousal. The best performance is obtained by combining SEA (428 words) with a previously created general purpose lexicon by Warriner et al. (13,915 words) and it achieves Cohen's d effect sizes up to 0.5.