Persuasion modeling is a key building block for conversational agents. Existing works in this direction are limited to analyzing textual dialogue corpus. We argue that visual signals also play an important role in understanding human persuasive behaviors. In this paper, we introduce the first multimodal dataset for modeling persuasion behaviors. Our dataset includes 199 dialogue transcriptions and videos captured in a multi-player social deduction game setting, 26,647 utterance level annotations of persuasion strategy, and game level annotations of deduction game outcomes. We provide extensive experiments to show how dialogue context and visual signals benefit persuasion strategy prediction. We also explore the generalization ability of language models for persuasion modeling and the role of persuasion strategies in predicting social deduction game outcomes. Our dataset, code, and models can be found at https://persuasion-deductiongame.socialai-data.org.
Generating a chain of thought (CoT) can increase large language model (LLM) performance on a wide range of tasks. Zero-shot CoT evaluations, however, have been conducted primarily on logical tasks (e.g. arithmetic, commonsense QA). In this paper, we perform a controlled evaluation of zero-shot CoT across two sensitive domains: harmful questions and stereotype benchmarks. We find that using zero-shot CoT reasoning in a prompt can significantly increase a model's likelihood to produce undesirable output. Without future advances in alignment or explicit mitigation instructions, zero-shot CoT should be avoided on tasks where models can make inferences about marginalized groups or harmful topics.
Modern virtual assistants use internal semantic parsing engines to convert user utterances to actionable commands. However, prior work has demonstrated that semantic parsing is a difficult multilingual transfer task with low transfer efficiency compared to other tasks. In global markets such as India and Latin America, this is a critical issue as switching between languages is prevalent for bilingual users. In this work we dramatically improve the zero-shot performance of a multilingual and codeswitched semantic parsing system using two stages of multilingual alignment. First, we show that constrastive alignment pretraining improves both English performance and transfer efficiency. We then introduce a constrained optimization approach for hyperparameter-free adversarial alignment during finetuning. Our Doubly Aligned Multilingual Parser (DAMP) improves mBERT transfer performance by 3x, 6x, and 81x on the Spanglish, Hinglish and Multilingual Task Oriented Parsing benchmarks respectively and outperforms XLM-R and mT5-Large using 3.2x fewer parameters.
Dialect differences caused by regional, social, and economic barriers cause performance discrepancies for many groups of users of language technology. Fair, inclusive, and equitable language technology must critically be dialect invariant, meaning that performance remains constant over dialectal shifts. Current English systems often fall significantly short of this ideal since they are designed and tested on a single dialect: Standard American English. We introduce Multi-VALUE -- a suite of resources for evaluating and achieving English dialect invariance. We build a controllable rule-based translation system spanning 50 English dialects and a total of 189 unique linguistic features. Our translation maps Standard American English text to synthetic form of each dialect, which uses an upper-bound on the natural density of features in that dialect. First, we use this system to build stress tests for question answering, machine translation, and semantic parsing tasks. Stress tests reveal significant performance disparities for leading models on non-standard dialects. Second, we use this system as a data augmentation technique to improve the dialect robustness of existing systems. Finally, we partner with native speakers of Chicano and Indian English to release new gold-standard variants of the popular CoQA task.
Recently, large-scale pre-trained Vision-and-Language (VL) foundation models have demonstrated remarkable capabilities in many zero-shot downstream tasks, achieving competitive results for recognizing objects defined by as little as short text prompts. However, it has also been shown that VL models are still brittle in Structured VL Concept (SVLC) reasoning, such as the ability to recognize object attributes, states, and inter-object relations. This leads to reasoning mistakes, which need to be corrected as they occur by teaching VL models the missing SVLC skills; often this must be done using private data where the issue was found, which naturally leads to a data-free continual (no task-id) VL learning setting. In this work, we introduce the first Continual Data-Free Structured VL Concepts Learning (ConStruct-VL) benchmark and show it is challenging for many existing data-free CL strategies. We, therefore, propose a data-free method comprised of a new approach of Adversarial Pseudo-Replay (APR) which generates adversarial reminders of past tasks from past task models. To use this method efficiently, we also propose a continual parameter-efficient Layered-LoRA (LaLo) neural architecture allowing no-memory-cost access to all past models at train time. We show this approach outperforms all data-free methods by as much as ~7% while even matching some levels of experience-replay (prohibitive for applications where data-privacy must be preserved).
Millions of people participate in online peer-to-peer support sessions, yet there has been little prior research on systematic psychology-based evaluations of fine-grained peer-counselor behavior in relation to client satisfaction. This paper seeks to bridge this gap by mapping peer-counselor chat-messages to motivational interviewing (MI) techniques. We annotate 14,797 utterances from 734 chat conversations using 17 MI techniques and introduce four new interviewing codes such as chit-chat and inappropriate to account for the unique conversational patterns observed on online platforms. We automate the process of labeling peer-counselor responses to MI techniques by fine-tuning large domain-specific language models and then use these automated measures to investigate the behavior of the peer counselors via correlational studies. Specifically, we study the impact of MI techniques on the conversation ratings to investigate the techniques that predict clients' satisfaction with their counseling sessions. When counselors use techniques such as reflection and affirmation, clients are more satisfied. Examining volunteer counselors' change in usage of techniques suggest that counselors learn to use more introduction and open questions as they gain experience. This work provides a deeper understanding of the use of motivational interviewing techniques on peer-to-peer counselor platforms and sheds light on how to build better training programs for volunteer counselors on online platforms.
Pre-trained language models have shown impressive performance on a variety of tasks and domains. Previous research on financial language models usually employs a generic training scheme to train standard model architectures, without completely leveraging the richness of the financial data. We propose a novel domain specific Financial LANGuage model (FLANG) which uses financial keywords and phrases for better masking, together with span boundary objective and in-filing objective. Additionally, the evaluation benchmarks in the field have been limited. To this end, we contribute the Financial Language Understanding Evaluation (FLUE), an open-source comprehensive suite of benchmarks for the financial domain. These include new benchmarks across 5 NLP tasks in financial domain as well as common benchmarks used in the previous research. Experiments on these benchmarks suggest that our model outperforms those in prior literature on a variety of NLP tasks. Our models, code and benchmark data are publicly available on Github and Huggingface.
In a fair world, people have equitable opportunities to education, to conduct scientific research, to publish, and to get credit for their work, regardless of where they live. However, it is common knowledge among researchers that a vast number of papers accepted at top NLP venues come from a handful of western countries and (lately) China; whereas, very few papers from Africa and South America get published. Similar disparities are also believed to exist for paper citation counts. In the spirit of "what we do not measure, we cannot improve", this work asks a series of questions on the relationship between geographical location and publication success (acceptance in top NLP venues and citation impact). We first created a dataset of 70,000 papers from the ACL Anthology, extracted their meta-information, and generated their citation network. We then show that not only are there substantial geographical disparities in paper acceptance and citation but also that these disparities persist even when controlling for a number of variables such as venue of publication and sub-field of NLP. Further, despite some steps taken by the NLP community to improve geographical diversity, we show that the disparity in publication metrics across locations is still on an increasing trend since the early 2000s. We release our code and dataset here: https://github.com/iamjanvijay/acl-cite-net
Demonstration-based learning has shown great potential in stimulating pretrained language models' ability under limited data scenario. Simply augmenting the input with some demonstrations can significantly improve performance on few-shot NER. However, why such demonstrations are beneficial for the learning process remains unclear since there is no explicit alignment between the demonstrations and the predictions. In this paper, we design pathological demonstrations by gradually removing intuitively useful information from the standard ones to take a deep dive of the robustness of demonstration-based sequence labeling and show that (1) demonstrations composed of random tokens still make the model a better few-shot learner; (2) the length of random demonstrations and the relevance of random tokens are the main factors affecting the performance; (3) demonstrations increase the confidence of model predictions on captured superficial patterns. We have publicly released our code at https://github.com/SALT-NLP/RobustDemo.
Multilingual transformer-based models demonstrate remarkable zero and few-shot transfer across languages by learning and reusing language-agnostic features. However, as a fixed-size model acquires more languages, its performance across all languages degrades, a phenomenon termed interference. Often attributed to limited model capacity, interference is commonly addressed by adding additional parameters despite evidence that transformer-based models are overparameterized. In this work, we show that it is possible to reduce interference by instead identifying and pruning language-specific parameters. First, we use Shapley Values, a credit allocation metric from coalitional game theory, to identify attention heads that introduce interference. Then, we show that removing identified attention heads from a fixed model improves performance for a target language on both sentence classification and structural prediction, seeing gains as large as 24.7\%. Finally, we provide insights on language-agnostic and language-specific attention heads using attention visualization.