DBLPLink: An Entity Linker for the DBLP Scholarly Knowledge Graph

In this work, we present a web application named DBLPLink, which performs entity linking over the DBLP scholarly knowledge graph. DBLPLink uses text-to-text pre-trained language models, such as T5, to produce entity label spans from an input text question. Entity candidates are fetched from a database based on the labels, and an entity re-ranker sorts them based on entity embeddings, such as TransE, DistMult and ComplEx. The results are displayed so that users may compare and contrast the results between T5-small, T5-base and the different KG embeddings used. The demo can be accessed at https://ltdemos.informatik.uni-hamburg.de/dblplink/.

The Role of Output Vocabulary in T2T LMs for SPARQL Semantic Parsing

In this work, we analyse the role of output vocabulary for text-to-text (T2T) models on the task of SPARQL semantic parsing. We perform experiments within the the context of knowledge graph question answering (KGQA), where the task is to convert questions in natural language to the SPARQL query language. We observe that the query vocabulary is distinct from human vocabulary. Language Models (LMs) are pre-dominantly trained for human language tasks, and hence, if the query vocabulary is replaced with a vocabulary more attuned to the LM tokenizer, the performance of models may improve. We carry out carefully selected vocabulary substitutions on the queries and find absolute gains in the range of 17% on the GrailQA dataset.

DBLP-QuAD: A Question Answering Dataset over the DBLP Scholarly Knowledge Graph

In this work we create a question answering dataset over the DBLP scholarly knowledge graph (KG). DBLP is an on-line reference for bibliographic information on major computer science publications that indexes over 4.4 million publications published by more than 2.2 million authors. Our dataset consists of 10,000 question answer pairs with the corresponding SPARQL queries which can be executed over the DBLP KG to fetch the correct answer. DBLP-QuAD is the largest scholarly question answering dataset.

GETT-QA: Graph Embedding based T2T Transformer for Knowledge Graph Question Answering

In this work, we present an end-to-end Knowledge Graph Question Answering (KGQA) system named GETT-QA. GETT-QA uses T5, a popular text-to-text pre-trained language model. The model takes a question in natural language as input and produces a simpler form of the intended SPARQL query. In the simpler form, the model does not directly produce entity and relation IDs. Instead, it produces corresponding entity and relation labels. The labels are grounded to KG entity and relation IDs in a subsequent step. To further improve the results, we instruct the model to produce a truncated version of the KG embedding for each entity. The truncated KG embedding enables a finer search for disambiguation purposes. We find that T5 is able to learn the truncated KG embeddings without any change of loss function, improving KGQA performance. As a result, we report strong results for LC-QuAD 2.0 and SimpleQuestions-Wikidata datasets on end-to-end KGQA over Wikidata.

A System for Human-AI collaboration for Online Customer Support

AI enabled chat bots have recently been put to use to answer customer service queries, however it is a common feedback of users that bots lack a personal touch and are often unable to understand the real intent of the user's question. To this end, it is desirable to have human involvement in the customer servicing process. In this work, we present a system where a human support agent collaborates in real-time with an AI agent to satisfactorily answer customer queries. We describe the user interaction elements of the solution, along with the machine learning techniques involved in the AI agent.

A system for Human-AI collaboration for Online Customer Support

AI enabled chat bots have recently been put to use to answer customer service queries, however it is a common feedback of users that bots lack a personal touch and are often unable to understand the real intent of the user's question. To this end, it is desirable to have human involvement in the customer servicing process. In this work, we present a system where a human support agent collaborates in real-time with an AI agent to satisfactorily answer customer queries. We describe the user interaction elements of the solution, along with the machine learning techniques involved in the AI agent.

ARDIAS: AI-Enhanced Research Management, Discovery, and Advisory System

In this work, we present ARDIAS, a web-based application that aims to provide researchers with a full suite of discovery and collaboration tools. ARDIAS currently allows searching for authors and articles by name and gaining insights into the research topics of a particular researcher. With the aid of AI-based tools, ARDIAS aims to recommend potential collaborators and topics to researchers. In the near future, we aim to add tools that allow researchers to communicate with each other and start new projects.