Template-based Recruitment Email Generation For Job Recommendation

Text generation has long been a popular research topic in NLP. However, the task of generating recruitment emails from recruiters to candidates in the job recommendation scenario has received little attention by the research community. This work aims at defining the topic of automatic email generation for job recommendation, identifying the challenges, and providing a baseline template-based solution for Danish jobs. Evaluation by human experts shows that our method is effective. We wrap up by discussing the future research directions for better solving this task.

Principled Multi-Aspect Evaluation Measures of Rankings

Information Retrieval evaluation has traditionally focused on defining principled ways of assessing the relevance of a ranked list of documents with respect to a query. Several methods extend this type of evaluation beyond relevance, making it possible to evaluate different aspects of a document ranking (e.g., relevance, usefulness, or credibility) using a single measure (multi-aspect evaluation). However, these methods either are (i) tailor-made for specific aspects and do not extend to other types or numbers of aspects, or (ii) have theoretical anomalies, e.g. assign maximum score to a ranking where all documents are labelled with the lowest grade with respect to all aspects (e.g., not relevant, not credible, etc.). We present a theoretically principled multi-aspect evaluation method that can be used for any number, and any type, of aspects. A thorough empirical evaluation using up to 5 aspects and a total of 425 runs officially submitted to 10 TREC tracks shows that our method is more discriminative than the state-of-the-art and overcomes theoretical limitations of the state-of-the-art.

Learning Recommendations from User Actions in the Item-poor Insurance Domain

While personalised recommendations are successful in domains like retail, where large volumes of user feedback on items are available, the generation of automatic recommendations in data-sparse domains, like insurance purchasing, is an open problem. The insurance domain is notoriously data-sparse because the number of products is typically low (compared to retail) and they are usually purchased to last for a long time. Also, many users still prefer the telephone over the web for purchasing products, reducing the amount of web-logged user interactions. To address this, we present a recurrent neural network recommendation model that uses past user sessions as signals for learning recommendations. Learning from past user sessions allows dealing with the data scarcity of the insurance domain. Specifically, our model learns from several types of user actions that are not always associated with items, and unlike all prior session-based recommendation models, it models relationships between input sessions and a target action (purchasing insurance) that does not take place within the input sessions. Evaluation on a real-world dataset from the insurance domain (ca. 44K users, 16 items, 54K purchases, and 117K sessions) against several state-of-the-art baselines shows that our model outperforms the baselines notably. Ablation analysis shows that this is mainly due to the learning of dependencies across sessions in our model. We contribute the first ever session-based model for insurance recommendation, and make available our dataset to the research community.

Fact Checking with Insufficient Evidence

Automating the fact checking (FC) process relies on information obtained from external sources. In this work, we posit that it is crucial for FC models to make veracity predictions only when there is sufficient evidence and otherwise indicate when it is not enough. To this end, we are the first to study what information FC models consider sufficient by introducing a novel task and advancing it with three main contributions. First, we conduct an in-depth empirical analysis of the task with a new fluency-preserving method for omitting information from the evidence at the constituent and sentence level. We identify when models consider the remaining evidence (in)sufficient for FC, based on three trained models with different Transformer architectures and three FC datasets. Second, we ask annotators whether the omitted evidence was important for FC, resulting in a novel diagnostic dataset, SufficientFacts, for FC with omitted evidence. We find that models are least successful in detecting missing evidence when adverbial modifiers are omitted (21% accuracy), whereas it is easiest for omitted date modifiers (63% accuracy). Finally, we propose a novel data augmentation strategy for contrastive self-learning of missing evidence by employing the proposed omission method combined with tri-training. It improves performance for Evidence Sufficiency Prediction by up to 17.8 F1 score, which in turn improves FC performance by up to 2.6 F1 score.

Diagnostics-Guided Explanation Generation

Explanations shed light on a machine learning model's rationales and can aid in identifying deficiencies in its reasoning process. Explanation generation models are typically trained in a supervised way given human explanations. When such annotations are not available, explanations are often selected as those portions of the input that maximise a downstream task's performance, which corresponds to optimising an explanation's Faithfulness to a given model. Faithfulness is one of several so-called diagnostic properties, which prior work has identified as useful for gauging the quality of an explanation without requiring annotations. Other diagnostic properties are Data Consistency, which measures how similar explanations are for similar input instances, and Confidence Indication, which shows whether the explanation reflects the confidence of the model. In this work, we show how to directly optimise for these diagnostic properties when training a model to generate sentence-level explanations, which markedly improves explanation quality, agreement with human rationales, and downstream task performance on three complex reasoning tasks.

Unsupervised Multi-Index Semantic Hashing

Semantic hashing represents documents as compact binary vectors (hash codes) and allows both efficient and effective similarity search in large-scale information retrieval. The state of the art has primarily focused on learning hash codes that improve similarity search effectiveness, while assuming a brute-force linear scan strategy for searching over all the hash codes, even though much faster alternatives exist. One such alternative is multi-index hashing, an approach that constructs a smaller candidate set to search over, which depending on the distribution of the hash codes can lead to sub-linear search time. In this work, we propose Multi-Index Semantic Hashing (MISH), an unsupervised hashing model that learns hash codes that are both effective and highly efficient by being optimized for multi-index hashing. We derive novel training objectives, which enable to learn hash codes that reduce the candidate sets produced by multi-index hashing, while being end-to-end trainable. In fact, our proposed training objectives are model agnostic, i.e., not tied to how the hash codes are generated specifically in MISH, and are straight-forward to include in existing and future semantic hashing models. We experimentally compare MISH to state-of-the-art semantic hashing baselines in the task of document similarity search. We find that even though multi-index hashing also improves the efficiency of the baselines compared to a linear scan, they are still upwards of 33% slower than MISH, while MISH is still able to obtain state-of-the-art effectiveness.

Projected Hamming Dissimilarity for Bit-Level Importance Coding in Collaborative Filtering

When reasoning about tasks that involve large amounts of data, a common approach is to represent data items as objects in the Hamming space where operations can be done efficiently and effectively. Object similarity can then be computed by learning binary representations (hash codes) of the objects and computing their Hamming distance. While this is highly efficient, each bit dimension is equally weighted, which means that potentially discriminative information of the data is lost. A more expressive alternative is to use real-valued vector representations and compute their inner product; this allows varying the weight of each dimension but is many magnitudes slower. To fix this, we derive a new way of measuring the dissimilarity between two objects in the Hamming space with binary weighting of each dimension (i.e., disabling bits): we consider a field-agnostic dissimilarity that projects the vector of one object onto the vector of the other. When working in the Hamming space, this results in a novel projected Hamming dissimilarity, which by choice of projection, effectively allows a binary importance weighting of the hash code of one object through the hash code of the other. We propose a variational hashing model for learning hash codes optimized for this projected Hamming dissimilarity, and experimentally evaluate it in collaborative filtering experiments. The resultant hash codes lead to effectiveness gains of up to +7% in NDCG and +14% in MRR compared to state-of-the-art hashing-based collaborative filtering baselines, while requiring no additional storage and no computational overhead compared to using the Hamming distance.

Multi-Head Self-Attention with Role-Guided Masks

The state of the art in learning meaningful semantic representations of words is the Transformer model and its attention mechanisms. Simply put, the attention mechanisms learn to attend to specific parts of the input dispensing recurrence and convolutions. While some of the learned attention heads have been found to play linguistically interpretable roles, they can be redundant or prone to errors. We propose a method to guide the attention heads towards roles identified in prior work as important. We do this by defining role-specific masks to constrain the heads to attend to specific parts of the input, such that different heads are designed to play different roles. Experiments on text classification and machine translation using 7 different datasets show that our method outperforms competitive attention-based, CNN, and RNN baselines.

Denmark's Participation in the Search Engine TREC COVID-19 Challenge: Lessons Learned about Searching for Precise Biomedical Scientific Information on COVID-19

This report describes the participation of two Danish universities, University of Copenhagen and Aalborg University, in the international search engine competition on COVID-19 (the 2020 TREC-COVID Challenge) organised by the U.S. National Institute of Standards and Technology (NIST) and its Text Retrieval Conference (TREC) division. The aim of the competition was to find the best search engine strategy for retrieving precise biomedical scientific information on COVID-19 from the largest, at that point in time, dataset of curated scientific literature on COVID-19 -- the COVID-19 Open Research Dataset (CORD-19). CORD-19 was the result of a call to action to the tech community by the U.S. White House in March 2020, and was shortly thereafter posted on Kaggle as an AI competition by the Allen Institute for AI, the Chan Zuckerberg Initiative, Georgetown University's Center for Security and Emerging Technology, Microsoft, and the National Library of Medicine at the US National Institutes of Health. CORD-19 contained over 200,000 scholarly articles (of which more than 100,000 were with full text) about COVID-19, SARS-CoV-2, and related coronaviruses, gathered from curated biomedical sources. The TREC-COVID challenge asked for the best way to (a) retrieve accurate and precise scientific information, in response to some queries formulated by biomedical experts, and (b) rank this information decreasingly by its relevance to the query. In this document, we describe the TREC-COVID competition setup, our participation to it, and our resulting reflections and lessons learned about the state-of-art technology when faced with the acute task of retrieving precise scientific information from a rapidly growing corpus of literature, in response to highly specialised queries, in the middle of a pandemic.

A Diagnostic Study of Explainability Techniques for Text Classification

Recent developments in machine learning have introduced models that approach human performance at the cost of increased architectural complexity. Efforts to make the rationales behind the models' predictions transparent have inspired an abundance of new explainability techniques. Provided with an already trained model, they compute saliency scores for the words of an input instance. However, there exists no definitive guide on (i) how to choose such a technique given a particular application task and model architecture, and (ii) the benefits and drawbacks of using each such technique. In this paper, we develop a comprehensive list of diagnostic properties for evaluating existing explainability techniques. We then employ the proposed list to compare a set of diverse explainability techniques on downstream text classification tasks and neural network architectures. We also compare the saliency scores assigned by the explainability techniques with human annotations of salient input regions to find relations between a model's performance and the agreement of its rationales with human ones. Overall, we find that the gradient-based explanations perform best across tasks and model architectures, and we present further insights into the properties of the reviewed explainability techniques.