We describe a multi-phased Wizard-of-Oz approach to collecting human-robot dialogue in a collaborative search and navigation task. The data is being used to train an initial automated robot dialogue system to support collaborative exploration tasks. In the first phase, a wizard freely typed robot utterances to human participants. For the second phase, this data was used to design a GUI that includes buttons for the most common communications, and templates for communications with varying parameters. Comparison of the data gathered in these phases show that the GUI enabled a faster pace of dialogue while still maintaining high coverage of suitable responses, enabling more efficient targeted data collection, and improvements in natural language understanding using GUI-collected data. As a promising first step towards interactive learning, this work shows that our approach enables the collection of useful training data for navigation-based HRI tasks.
This paper identifies stylistic differences in instruction-giving observed in a corpus of human-robot dialogue. Differences in verbosity and structure (i.e., single-intent vs. multi-intent instructions) arose naturally without restrictions or prior guidance on how users should speak with the robot. Different styles were found to produce different rates of miscommunication, and correlations were found between style differences and individual user variation, trust, and interaction experience with the robot. Understanding potential consequences and factors that influence style can inform design of dialogue systems that are robust to natural variation from human users.
We describe the adaptation and refinement of a graphical user interface designed to facilitate a Wizard-of-Oz (WoZ) approach to collecting human-robot dialogue data. The data collected will be used to develop a dialogue system for robot navigation. Building on an interface previously used in the development of dialogue systems for virtual agents and video playback, we add templates with open parameters which allow the wizard to quickly produce a wide variety of utterances. Our research demonstrates that this approach to data collection is viable as an intermediate step in developing a dialogue system for physical robots in remote locations from their users - a domain in which the human and robot need to regularly verify and update a shared understanding of the physical environment. We show that our WoZ interface and the fixed set of utterances and templates therein provide for a natural pace of dialogue with good coverage of the navigation domain.